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ASSISTANT DIRECTOR of OPERATIONS

TouchPoint Support Services
Racine, WI Full Time
POSTED ON 6/16/2026
AVAILABLE BEFORE 7/15/2026
TouchPoint

Salary: $65,000 - $70,000

Other Forms of Compensation: Benfits offered

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

This individual will provide the primary support to ensure ideal workflow and exceptional service.

Key Responsibilities:

  • Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the facility
  • Directs and conducts safety, sanitation, and maintenance programs; while maintaining excellent relationships with client and the customer
  • Assists to ensure client, customer satisfaction and efficient cost effective management
  • Promotes the professional growth and development of all associates
  • Coordinates the tasks of the subordinate Supervisory and Management team via regular communication
  • Performs other duties as assigned

Qualifications:

  • Bachelor’s degree preferred, Associate’s degree required; or equivalent and relevant experience
  • At least 3-5 years’ experience
  • Superior quantitative, oral and written communications and problem-solving/strategizing skills
  • Proactive mindset to anticipate and support changes in our business
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Strong supervisory, leadership, management and coaching skills
  • Strong work ethic, intense drive, and initiative for quality and customer service.
  • Proficient computer skills preferred

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Touchpoint Are Offered Many Fantastic Benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1542128

TouchPoint

PASCHA A BELNAVIS

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Salary : $65,000 - $70,000

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