What are the responsibilities and job description for the Production Planner position at TouchPoint Medical?
About TouchPoint Medical
TouchPoint Medical is a trusted global partner in healthcare technology solutions, known for creating customer-driven solutions that empower healthcare professionals to provide safer, smarter, and more efficient care. We’re not just a vendor, we’re your strategic partner. From mobile workstations to advanced mounting systems and medication management, TouchPoint Medical’s solutions are tailored to fit how your teams work and where care happens. We create adaptable, ergonomic, and efficient tools that help healthcare professionals stay focused, engaged, and empowered.
Role Description
The Production Planner/Scheduler supports the organization by managing material and scheduling requirements that support material flow activities to meet internal and external global customer needs. You will develop and execute strategies that provide a positive customer experience, providing outstanding service and satisfaction. The Production Planner is the secondary interface with customer service on when to schedule sales order ship dates, after the Buyer/Planner. Internal communication is critical to success. You are driven, customer focused, detail oriented and have a sense of urgency.
Qualifications
- Review production input and output, continuously analyzing unusual conditions, exposing potential problems and recommending corrective action. Review manufacturing activities, customer expedites, and past due orders and adjust production schedules to maximize on-time customer delivery and minimize set-up.
- Maintain Planning Principles throughout all that you do.
- Maintain a complete working knowledge of all Production department’s operational activities.
- Work with Production supervisors to determine causes of operation and material reporting errors and recommend corrective action.
- Participate in all Material Review Board meetings, scheduling corrective action for rework, replacement and product revision notice activities.
- Furnish manufacturing delivery information for customer expedites, inquiries and other facility requirements.
- Coordinate with engineering and production all requirements and schedules for new production prototypes; process new product requests.
II. MINIMUM REQUIREMENTS
- High School diploma or equivalent
- 2-4 year’s previous planning experience desired.
- Knowledgeable with ERP systems, Microsoft Office (Excel, Word, Power Point, Outlook), and KanBan methodology.
- Able to perform all necessary Operating System functions as they apply to Production Control.
- Good working knowledge of production planning principles, such as MRP, EBQ, inventory accuracy and controls, and production control functions.
- Able to perform all duties of a Production Planner/Scheduler: clear written and verbal communication
- Must be able to analyze and understand capacity and know how to manage it.
- Must have experience instituting visual capacity management tools