What are the responsibilities and job description for the Senior Living Sales Counselor position at Touchmark?
Are you a relationship-driven sales professional who wants to do meaningful work while also having the opportunity to earn a great income? Touchmark is looking for a motivated Sales and Marketing professional to help prospective residents and their families discover a community where they can live well, stay connected, and thrive.
At Touchmark, our sales team members are called Retirement Counselors because this role is about more than making a sale. You will guide individuals and families through an important life decision with care, confidence, and professionalism. You will build relationships with prospective residents, conduct community tours, host visits and events, follow up with leads, and help people envision what life at Touchmark can look like.
Our communities are built around connection, wellness, and purpose. Residents enjoy meaningful friendships, engaging activities, beautiful surroundings, and the support of a caring community. As a Retirement Counselor, you will play an important role in helping new residents take that next step toward a vibrant and fulfilling lifestyle.
This is a personally and financially rewarding career for someone with a proven track record of sales success, strong follow-through, and a passion for helping others. Compensation includes a base salary, sales commissions, quarterly occupancy bonuses, and a comprehensive benefits package.
If you are driven, compassionate, and ready to grow your career in an industry where your work truly matters, we would love to hear from you.
The ideal candidate will be someone who:
- Has a drive to proactively exceed sales and personal financial goals by approaching this job as if you are growing your own business.
- Is passionate about Touchmark, about the residents that live in our communities, and about living the Touchmark Values every day.
- Is excited to work with our team members to ensure that every person that walks through our doors experiences the meaning of living their “Full Life”,
- Possess the drive to increase occupancy by building relationships with prospective residents and their families over the phone and in person.
- Maintains a flexible schedule to accommodate the needs and schedules potential new residents. This will require working some evenings and weekends.
- Serve as a member of the marketing team with the purpose to improve occupancy and enhance resident and community relations.
- Views the sales and marketing process as an opportunity to educate prospective residents and families about Touchmarks’ living options
Additionally, successful candidates will have:
- A college degree or combination of equivalent education and experience
- At least 5 years of successful sales experience; relationship-based sales experience a plus
- Excellent interpersonal, verbal, and written communication skills
- A commitment to outstanding customer service
- Computer proficiency and experience with a lead tracking system
- A valid driver's license and reliable transportation