What are the responsibilities and job description for the Dining Services Director position at Touchmark?
ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say
I AM AN ALLY
At Touchmark, you’ll find more than a job — you’ll find a place you can be proud to work. Guided by our mission to enrich people’s lives, we strive to create a meaningful experience not only for our residents but also for our employees. We believe in empowering our team to make a profound impact while maintaining a healthy work/life balance.
As the Director of Dining Services, you will be responsible for all aspects of an efficient and high-quality dining operation. Your commitment to delivering the highest quality food, service, product standards, sanitation, and safety will ensure that every resident's dining experience is extraordinary, every time.
Essential Functions
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30 hours per week which includes:
We’re growing. Are you?
I AM AN ALLY
- I AM A FRIEND
- I AM A GIVER
At Touchmark, you’ll find more than a job — you’ll find a place you can be proud to work. Guided by our mission to enrich people’s lives, we strive to create a meaningful experience not only for our residents but also for our employees. We believe in empowering our team to make a profound impact while maintaining a healthy work/life balance.
As the Director of Dining Services, you will be responsible for all aspects of an efficient and high-quality dining operation. Your commitment to delivering the highest quality food, service, product standards, sanitation, and safety will ensure that every resident's dining experience is extraordinary, every time.
Essential Functions
- Model the Touchmark Values in decision-making and in interactions with team members, residents, and guests.
- Ensure that the department adheres to the Touchmark Gold Standards and Operational Standards.
- Ability to lead a stand-up meeting each day to reinforce and foster a culture of teamwork and commitment to the Touchmark mission, values, and Gold Standards.
- Ability to communicate in stand-up and throughout the day with the team to ensure awareness of goals and/or help needed.
- Responsible for attending daily management stand-up meetings.
- Provide direct communication with residents during regular front of house appearances.
- Responsible for production planning and review.
- Responsible for ordering, food inventory, including proper disposal procedures for out-of-date items, and maintaining supplies.
- Responsible for meeting budgets and ability to evaluate and explain P&L.
- Responsible for producing and maintaining the highest quality food production.
- Leading the hot line and overseeing food services, ensuring high food quality.
- Maintain high cleanliness, sanitation procedures, and ensure temperature logs are being completed.
- Ensure adherence to all cleaning and sanitation procedures.
- Assist with pre-meal preparation, as needed.
- Responsible for completing time and temperature logs through each service.
- Responsible for maintaining temperature (cooler & freezer) and sanitation logs.
- Responsible for maintaining proper labeling techniques.
- Responsible for providing support to the team in completing operational tasks and cleaning duties.
- Responsible for safety awareness and communication of any risks/concerns that are observed.
- Responsible for creating schedules for all kitchen team members.
- Ability to work and make decisions in high pressure situations.
- Maintain a high level of professional appearance, demeanor, and integrity.
- Ability to communicate with team members, and mentor as needed, regarding on-the-job expectations and behavior.
- Work with Executive Chef on menu planning and development.
- Responsible for overseeing Banquet Event Order.
- Regular, predictable, and reliable attendance and punctuality.
- Perform all other duties as assigned.
- This position requires regular contact with vulnerable adults. This contact may be unsupervised at times.
- Certificate or degree in culinary arts or related field preferred.
- High school diploma required.
- Three years of progressive experience in a similar environment.
- Demonstrated success in running a profitable kitchen.
- Demonstrated success in managing and motivating a team of employees.
- Excellent interpersonal, organizational, and supervisory skills.
- Experience using a point-of-sale system.
- Knowledgeable in the use of computers, including MS Excel and Outlook.
- Knowledge of emergency preparedness procedures.
- Ability to work varied schedules in response to business needs.
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30 hours per week which includes:
- Paid time off (including holidays)
- Health, dental, and vision insurance plans for employees and eligible dependents
- Education assistance
- Bonus and retirement plans
- Health care, dependent care, and commuter Flexible Spending Accounts
- Employee Resource Program
- Supplemental insurance options
We’re growing. Are you?