What are the responsibilities and job description for the Senior Information Technology Officer position at Touchmark National Bank?
Company Description
Touchmark National Bank, based in Alpharetta, Georgia, delivers a superior banking experience by integrating innovative financial products with exceptional customer service and advanced technology. With a focus on quality and innovation, Touchmark National Bank provides a modern approach to meeting the financial needs of the communities it serves.
Role Description
This is a full-time, on-site Senior Information Technology Officer role based in Alpharetta, GA. The role involves overseeing the IT infrastructure and facilities of the Bank, providing support for core banking platforms, ensuring systems and networks are operational, secure, and aligned with business goals. Daily responsibilities include technical support, managing the core banking relationship with Jack Henry, network and system administration, troubleshooting complex technical issues, and implementing strategic IT projects to enhance organizational efficiency.
Qualifications
- Strong experience providing advanced support for core banking applications and integrated platforms.
- Expertise in Vendor Risk Management, Business Continuity, and Disaster Recovery.
- Proficiency in Network Administration and ensuring seamless connectivity and security.
- Proven skills in System Administration with the ability to manage and maintain servers, systems, and software.
- Strong problem-solving abilities and a proactive approach to identifying and addressing IT challenges.
- Excellent communication and leadership skills to collaborate with multiple stakeholders.
- Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience with Jack Henry Silverlake banking core a plus.
- 5-10 years' professional experience in a similar role with preference given to candidates with banking experience.