Office Manager

Touch of Europe Cleaning Company is a well-established, reputable cleaning company that prides itself on our commitment to providing the highest level of cleaning services to our clients. We are looking for a full-time Office Manager to join our management team. We focus on exceptional customer service and growth. The successful candidate will be a team player and have a positive, productive approach to client interactions.

Responsibilities:

• Oversee administrative functions in a professional office setting.
• Provide high-level customer service to clients and collaborate with employees to ensure efficient daily operations.
• Interact with clients, and field staff and use independent judgment to prioritize workload.
• Provide clerical support, including answering phones, organizing mail, preparing documents, invoicing and payments (use Quick Books).
• Assist with communication between field staff and clients.
• Assist with managing and field staff.
• Resolve client questions and complaints through email and phone conversations.
• Maintain office files and daily cleanliness of common areas and equipment.
• Manage office supplies and perform receipt and credit card reconciliation.
• Prepare general correspondence and proofread for accuracy and clarity.
• Perform additional related clerical duties such as photocopying, scanning, and filing.

Requirements:

• Fluent in English oral and written communication.
• Proficient in Microsoft Word, Excel, Outlook, and internet-based programs.
• High school diploma. Associate or bachelor’s degree preferred.
• Minimum of two years of administrative and clerical experience.
• Strong interpersonal and communication skills.
• Excellent time management.
• Customer-focused with a friendly and professional demeanor.
• Comfortable in a fast-paced environment and able to prioritize work.
• Ability to pass a pre-employment background check.
• Valid driver's license or the ability to obtain one within 30 days of hire.

Physical Demands:

• Walking, sitting, and standing with light lifting.
• Extended time at a computer and on the telephone.

Compensation:

To be determined. This is an hourly position. Starting hourly rate will be $19 to $23 per hour, depending on experience and qualifications. Future increases or bonuses will be based on the performance of the employee and the company.

Benefits:

*1-3 weeks vacations

*Holidays Pay

*Retirement Plan

A TYPICAL DAY:

Strategize with management, share your ideas, implement your magic, juggle your responsibilities and decide what needs your attention first, brainstorm on themes and activities for employee engagement meetings, crunch some numbers, spend quality moments connecting and building relationships with staff and clients, get and keep everyone organized, solve a few problems and go home feeling like the day raced by in a minute.'

Job Type: Full-time

Pay: $19.61 - $23.01 per hour

Benefits:

• 401(k) matching
• Employee discount
• Referral program

Schedule:

• Monday to Friday

Experience:

• Customer support: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person

Salary : $20 - $23