What are the responsibilities and job description for the Customer Service Representative position at Touch of Class?
- Handle large amounts of incoming calls
- Provide excellent customer service
- Address and resolve customer concerns
- Maintain professional and respectful communications
- Provide product information
- Accurately enter data and maintain customer records
- Competent computer knowledge required
- Strong communication skills required
Our call center operates every day of the week from 8:00am-8:00pm EST, and position requires flexible availability with day, evening, weekend and holiday scheduling.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
Communication method(s) used:
- Phone
Hours per week:
- 10-19
- 20-29
- 30-39
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
- Open to applicants who do not have a high school diploma/GED
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $12.50 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $13 - $13