Pricing and Scanning Coordinator

Role Overview

Totum Market and Eatery is seeking a Pricing and Scan Integrity Coordinator to manage product data accuracy across the store’s POS platform, electronic shelf label system, promotions infrastructure and item setup workflows.

This role ensures every product scans correctly at checkout, displays the correct shelf price and remains synchronized across POS, loyalty programs and eCommerce platforms.

The position supports merchandising, receiving, marketing and front end teams while maintaining compliance with Florida pricing regulations and internal scan accuracy standards.

Success in this role directly impacts customer trust, promotional execution accuracy and operational reliability across the store.

Key Responsibilities

Price Integrity and POS Data Management

• Maintain accurate product pricing within the store POS platform including UPC codes, PLU numbers, department assignments and promotional entries
• Execute scheduled price changes and promotional activations on time
• Audit shelf pricing against POS records to maintain high scan accuracy across all departments
• Investigate and resolve pricing discrepancies identified at checkout or during internal audits
• Support front end staff with scan corrections and pricing verification when needed
• Ensure promotional pricing activates correctly across POS, loyalty offers and digital channels

Electronic Shelf Label System Management

• Maintain accuracy across all electronic shelf labels including pricing updates, promotional flags and attribute labeling
• Monitor synchronization between POS and ESL systems
• Troubleshoot failed price pushes, connectivity issues and tag level display errors
• Ensure shelf level pricing communication reflects current promotions and merchandising strategy

Signage and Promotional Execution

• Print and place shelf labels where electronic tags are not installed
• Coordinate execution of weekly ads, seasonal promotions and limited time offers
• Support department teams with discontinued item transitions and pricing updates
• Ensure consistency between shelf communication, promotional displays and system pricing

New Item Setup and Receiving Coordination

• Create new item records including UPC, description, department classification and retail pricing
• Verify vendor invoice pricing with store leadership before product reaches the floor
• Coordinate with receiving staff to ensure all new items are activated in the system prior to merchandising
• Maintain clean item setup standards supporting reporting accuracy and promotional execution

Compliance and Scan Audit Reporting

• Maintain compliance with Florida scan accuracy regulations and pricing transparency requirements
• Document internal scan audits and support external pricing inspections when required
• Track recurring discrepancies and report patterns to store leadership
• Support compliance with OSHA safety practices and country of origin labeling where applicable

eCommerce and Loyalty System Alignment

• Support synchronization between in store product records and eCommerce platforms such as Instacart, Local Express or eGrowcery depending on deployment
• Ensure pricing, availability and product descriptions remain consistent across digital storefront systems
• Assist with maintaining product attribute accuracy supporting dietary filters and search functionality
• Support pricing accuracy across loyalty promotions integrated through AppCard or equivalent loyalty platforms

Systems and Equipment Operation

• Operate scan guns, label printers and pricing software as part of daily workflow
• Support scheduled scan audits and corrective action tracking
• Maintain documentation supporting pricing adjustments and promotional updates
• Assist with product data coordination between POS and inventory reporting systems

Technology Environment

• This role operates within a modern retail systems stack that may include
• LOC SMS or NCR Encor POS platform
• Electronic shelf label infrastructure
• Integrated loyalty systems such as AppCard
• eCommerce ordering platforms such as Instacart, Local Express or eGrowcery
• Vendor supported pricing and promotional data feeds
• Comfort working across connected retail systems is important for success in this position

Requirements

Experience

• Experience working with grocery POS systems such as NCR Encor or LOC SMS preferred
• Experience supporting electronic shelf label environments strongly preferred
• Experience managing retail price updates and promotional execution in a grocery environment preferred
• Experience coordinating product data between POS and eCommerce systems is highly valuable
• Experience supporting inventory or ERP connected retail environments is a plus

Skills

• Strong attention to detail and numerical accuracy
• Comfort working across multiple retail technology platforms simultaneously
• Ability to troubleshoot pricing discrepancies quickly and independently
• Strong coordination with department leads, front end teams and receiving staff
• Reliable documentation habits supporting compliance and audit readiness
• Ability to operate effectively in a fast moving store environment with frequent pricing updates

Compensation Range

Expected salary range $50,000 to $60,000  depending on experience and systems familiarity

Performance evaluation tied to scan accuracy, promotional execution reliability and audit performance

Opportunity to expand into broader retail systems ownership as Totum scales additional locations