What are the responsibilities and job description for the Kitchen and Production Lead position at Totum Market and Eatery?
Position Summary
The Kitchen & Production Lead supports the Food Service Manager in overseeing the store's deli operations to ensure exceptional customer service, top notch food quality, and a clean, welcoming environment. This role will help to drive profitability by maintaining production planning standards and monitoring inventory shrinkage while maintaining a full, fresh presentation for customers.
Key Responsibilities
- Support Deli team members by prioritizing and assigning daily tasks
- Work closely with the Food Service Manager to ensure optimal stock levels and minimal inventory shrinkage.
- Ensure shelves, displays,and promotional areas are well-stocked, organized, clean, and visually appealing.
- Assist the Food Service Manager in ensuring compliance with OSHA policies, food safety regulations, and company policies.
- Ensure proper food handling, labeling, dating, and temperature controls are properly followed.
- Address customer concerns and resolve issues professionally and efficiently.
- Ensure the safe operation of ovens, slicers, scales, and other equipment.
- Assist with catering, prepared foods, and grab-and-go programs as needed.
- Conduct regular ingredient inventories and order replenishment stock as needed.
- Analyze daily and weekly reports to identify opportunities and implement corrective actions.
Qualifications
- 5 years of retail deli experience
- Basic knowledge of computers and POS system
- Strong understanding of food service production planning and execution
- ServSafe or equivalent food safety certification
- Excellent communication and organizational skills
- Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
- High school diploma or equivalent required
Physical Requirements
- Ability to stand and walk for extended periods of time; bend, and lift up to 40 lbs.
- Comfortable working in varying temperature environments (coolers, freezers, kitchens)
Benefits
- Full-time: Medical, Dental, Vision, Life Insurance/AD&D, Short-Term Disability, and Long-Term Disability coverage available through employee and employer contributions
- Full-time: 401(k) and Roth 401(k) retirement plans with company participation (if applicable)
- Additional voluntary benefits available
Pay: $21.00 - $25.00 per hour
Work Location: In person
Salary : $21 - $25