Patient Coordinator

Be the Friendly Face That Helps Every Child Smile!

What We're Looking For:

Are you someone who loves helping people, staying organized, and creating exceptional customer experiences? If you're looking for a career where you can make a difference every day in the lives of children while being part of a supportive, family-focused team, we'd love to meet you.

At Pleasanton Children's Dentistry & Braces, we believe every great patient experience starts at the front desk. We're looking for a compassionate, dependable Patient Coordinator who enjoys working with children and families and is excited to grow with our practice.

What You'll Do:

As one of the first people our patients and families interact with, you'll play an important role in creating a welcoming, organized, and positive experience from check-in to check-out. Your responsibilities include, but are not limited to:

• Greeting patients and families with a warm, friendly, and professional attitude
• Scheduling appointments and helping keep the daily schedule running smoothly
• Answering incoming calls and providing exceptional customer service
• Explaining treatment plans and discussing financial options with confidence and compassion
• Verifying insurance benefits and preparing insurance claims
• Assisting patients with payment arrangements and account questions
• Supporting communication between patients, doctors, and team members
• Helping achieve daily office goals while contributing to a positive team environment
• Assisting with community outreach and marketing initiatives as needed

Required:

• High school diploma or equivalent
• At least 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer skills, including dental software, Microsoft Word, and Excel
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Dependable, self-motivated, and a team-first mindset

Bonus Skills (Not Required):

• Experience with dental insurance verification and claims
• Texas Medicaid experience
• Open Dental experience
• Bilingual (English/Spanish)

Why You'll Love Working with our Team:

• Supportive, friendly, and collaborative team environment
• Opportunities for continued learning and career growth
• Modern pediatric dental practice with the latest technology
• The opportunity to make every child's dental visit a positive experience
• Stable, long-term career opportunity

Benefits:

We offer an excellent benefits package, including:

• 401(k) with company matching
• Medical, dental, and vision insurance
• Life insurance
• Paid time off

Work Location: In person – Pleasanton, TX 78064

If you're passionate about helping families, feel welcome, enjoy working in a fast-paced environment, and want to build a rewarding career with an exceptional team, we'd love to hear from you. Apply today and become part of the Pleasanton Children's Dentistry & Braces family!