Mgr Dispatch Operations

Position Profile This position is responsible for managing both Local and Linehaul dispatching activities, which include routing, scheduling, and dispatching drivers, equipment, and freight loads, as well as reporting on these activities. This encompasses oversight of company drivers, owner-operators, and third-party carriers. Essential Duties Operate safety and in compliance with all established HSSE policies and procedures, promptly reporting and investigating all accidents, incidents, and injuries in accordance with company policy and DOT regulations. • Identify, plan, design, and implement processes and procedures to optimize resource use, improve services, and reduce costs. • Ensure compliance with DOT regulations, company policy, and all applicable local, state, and federal laws. • Manage both Local and Linehaul dispatch operations, overseeing routing, scheduling, and dispatching of drivers, equipment, and freight loads, while ensuring efficient operations and timely reporting of activities. • Maximize equipment and driver utilization to create efficiencies between terminals. • Collaborate closely with Human Resources and Regulatory Compliance to maintain driver records and training. • Coordinate with Repair and Maintenance to ensure equipment is properly maintained and available for use. • Work with Terminal Managers daily to plan staffing, freight, and equipment movement. • Collaborate with Account Executives as necessary. • Assist Human Resources in recruitment and retention efforts. • Respect: Treat people of all levels and all walks of life with respect. Listen for understanding. • Trust: Earn the trust of others by being well-intentioned and fair in all dealings. Follow through on commitments. • Accountable: Hold yourself and others accountable for measurable quality, timely, and cost-effective results. Accept responsibility for mistakes and continuously strive to improve. • Continuous Improvement: Performs and models Carlile's continuous improvement process and behaviors. Solicit and encourage improvement suggestions from team members. Ensure target condition and improvement efforts are aligned with higher-level goals. • Lead and Develop: Commit to developing yourself and others. Plan for succession and provide opportunities for professional growth. Qualifications High school diploma or GED equivalent required Undergraduate degree in Supply Chain Management or Logistics preferred Five to seven years’ dispatching, or progressively responsible experience in transportation industry including at least two years of supervisory experience Experience with transportation industry-specific software Valid Driver License, Class A CDL preferred KSAs Proficient in MS Office applications including Word, Outlook, and Excel Excellent written, verbal, and listening communication skills Treats people with respect; keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values Strong organizational and customer service skills, attention to detail and accuracy Strong interpersonal as well as analytical skills and attention to detail Basic understanding of mathematical concepts Knowledge of financial management principles and concepts Must be able to multi-task with the ability to prioritize, problem solve and Knowledge of DOT regulations, weights, measures and hours of service requirements Leadership Competencies Communication: Express ideas in a clear, concise and convincing manner. Exercise good writing, speaking and listening skills. Use good judgement as to what to communicate and the best approach. Foster an open communication environment. Interpersonal Skills: Treat others with courtesy, sensitivity and respect. Build and maintain strong relationships. Be friendly, approachable, humble and authentic. Have an awareness of your own strengths and weaknesses and strive for improvement. Respect: Treat people of all levels and all walks of life with respect. Listen for understanding. Trust: Earn the trust of others by being well intentioned and fair in all dealings. Follow through on commitments. Accountable: Hold yourself and others accountable for measureable high quality, timely and cost effective results. Accept responsibility for mistakes and continuously strive to improve. Continuous Improvement: Performs and models Carlile’s continuous improvement process and behaviors. Solicit and encourage improvement suggestions from team members. Ensure target condition and improvement efforts are aligned with higher level goals. Lead and Develop: Commit to developing yourself and others. Plan for succession and provide opportunities for professional growth. Benefits We’re committed to taking care of you and your family, today and in the future. Here’s what you can look forward to: Competitive base annual salary range: $85,000.00 - $137,000.00, depending on experience and qualifications $5.00/hr. location differential Health & Wellness Employer subsidized medical, dental, and vision coverage for you and your family/dependents. Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage Retirement Generous 401(k) plan with a 4% company match Paid Time Off 2 weeks’ vacation annually 7 company holidays 7 days of sick leave annually Extras that Make a Difference Up to $5,250 per year in tax-free educational assistance to assist with career development and growth Annual boot reimbursement If you can perform your duties with an unwavering commitment to safety while diligently adhering to all established HSSE policies and procedures to cultivate a workplace that prioritizes and ensures safety is the highest priority, apply today! Working Environment This job routinely operates in an office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and other office-related devices. The job is performed under minimal temperature variations and in a generally hazard-free environment. While performing this job, there may be occasional exposure to outdoor conditions, as well as exposure to hazardous chemicals, materials and airborne pathogens. Equal Opportunity Employer Carlile is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. Carlile is a drug-free employer and a participant of the E-Verify Employment Verification Program.

Salary : $85,000 - $137,000