Certified Pharmacy Technician

We are in need of a Certified Pharmacy Technician for a well-known client We have multiple openings! This is a contract position, November start date, 6-month contract, with the possibility of getting hired (Converted to permanent) after the contract. Candidate must have an IL Pharmacy Technician license.

Pay rate: $18/hr (weekly pay!)

Work Location: Melrose Park, Illinois 60056

Health insurance benefits available during the contract

Certified Pharmacy Technician Job Description

The essential functions of a Pharmacy Technician in Prior Authorization are providing expertise and customer service support to members, customers, and/or providers. This position exists to take incoming requests for prior authorizations, for formulary and non-formulary medications, while ensuring a high level of customer service and maximizing productivity. Request can be received via fax or telephone, from providers' offices and pharmacists. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to turn around times (TATs) and service level agreements (SLAs). The technician must provide the information clearly, accurately and in a professional manner. Interactions with callers must be documented per contractual and various regulatory / legal requirements.

Responsibilities:

• Using established criteria and guidelines, the pharmacy technician receives and processes prior authorization requests made by providers and members for medications not inherently covered on a member's prescription drug plan.
• Answer prior authorization inquiry calls or/and faxes as well as research and resolve formulary and benefit issues using the appropriate reference material.
• Resolve issues and complaints in a timely manner.
• Performs other duties as assigned by management.
• Handles inbound phone requests and gathers member data to provide information for Pharmacist consultations.
• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
• Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

Shift: 8 hour shift hours

Training:

Training time is 8:00am-5:00pm. Monday- Friday. (This training time is subject to change)

Candidate will work 5 days a week which may or may not include a weekend day(s).

Dependent on business needs, there may be required Overtime and Holidays.

Excellent attendance is a must. No time off during training or during peak times.

Qualifications:

• High School Diploma or GED is required
• 1 - 3 years of previous experience as a Pharmacy Technician is preferred
• 1 year of customer service experience analyzing and solving customer problems, OR 1 year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties is preferred.
• 1 to 3 years of PC skills (MS Word, Excel) proficiency is preferred

#INDTH

Job Types: Full-time, Contract

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Pharmacy technician: 1 year (Preferred)

License/Certification:

• Pharmacy Technician license (IL) (Preferred)

Work Location: In person

Salary : $18