Systems Engineer

Are you tired of environments where every client is a mess? Where you spend more time figuring out what the last guy did than actually solving problems? Where "documentation" is a Word file from 2017 that nobody updated?That's not how we operate at TotalCareIT.We operate on a proven operational framework that provides structure, consistency, and predictability across everything we do. Our clients are standardized. Our documentation is current. Our processes are repeatable. When you walk into a client site, you know exactly what you'll find because we built it that way.We're looking for someone who wants to design and build infrastructure the right way, not just fix someone else's mistakes. If you take pride in your craft and want to work alongside a team that shares that commitment, keep reading.What You'll Actually DoThis isn't a help desk job with a fancy title. You'll be the technical expert who designs, implements, and maintains infrastructure for businesses that depend on us. You'll architect solutions, lead projects, and ensure our clients' technology runs flawlessly.Design & Build Infrastructure•       Architect and deploy network infrastructure using our standardized technology stack•       Every client runs Fortinet, so you'll become an expert in designing and implementing Fortinet firewall solutions.•       Deploy and manage Ruckus wireless networks for reliable, high-performance connectivity•       Build and maintain Windows Server environments, including Active Directory, Hyper-V, and file services•       Support mixed environments with both Windows and Apple devices•       Manage device fleets using Microsoft Intune and Mosyle MDM solutions•       Implement Microsoft 365, Azure, and hybrid cloud solutions•       Design and deploy business continuity and disaster recovery solutionsLead Projects•       Own infrastructure projects from scoping through implementation and handoff•       Lead new client onboarding, aligning chaotic environments with our standards•       Execute technology refresh projects, server migrations, and cloud deployments•       Communicate with clients throughout projects; you're the expert they're trustingKeep It Running Right•       Participate in regular technology standards alignment meetings•       Maintain documentation that your teammates can actually use•       Serve as the escalation point•       Proactively identify opportunities to improve client environments Our Technology StackGreat question! One of the best parts of working at TotalCareIT? Standardization. You won't waste time learning a different firewall at every client. Here's what you'll work with:•       Security: Fortinet firewalls across all clients•       Wireless: Ruckus wireless networks•       Switching: Ruckus ICX•       Endpoints: Windows and Apple devices managed through Intune and Mosyle•       Servers: Windows Server, Hyper-V virtualization•       Cloud: Microsoft 365, Azure•       Backup/DR: Datto solutions•       PSA/RMM: Autotask and Datto RMMWhat We're Looking ForTechnical Chops•       5 years of hands-on IT infrastructure experience•       Strong Windows Server administration skills in Active Directory & Group Policy•       Experience with Fortinet firewall configuration and management (or eagerness to master it)•       Networking fundamentals: VLANs, routing, switching, VPN, DNS, DHCP•       Virtualization experience with Hyper-V•       Microsoft 365 and Azure administration•       Comfortable supporting both Windows and Mac environments•       No fear of AI•       MDM experience with Mosyle is a plus•       PowerShell scripting abilityThe Right Mindset•       You take ownership when something is your project, you see it through•       You document as you go, not as an afterthought•       You communicate clearly with clients and teammates•       You're always learning and staying current•       You believe in doing it right the first timeRequirements•       Bachelor's degree in IT or equivalent experience•       MSP experience strongly preferred; you understand the pace and client expectations•       Valid driver's license and reliable transportation•       Ability to lift up to 50 lbs for equipment installation  CertificationsRequired (or ability to obtain within 6 months):•       Fortinet NSE 4 or higher•       Microsoft certification (Azure Administrator, M365 Admin, or equivalent)•       Ruckus Certified Network Implementer, Ruckus Certified Wi-Fi AssociatePreferred:•       CompTIA Network or Security •       Additional Fortinet NSE certificationsWhy TotalCareIT?•       Standardization that makes sense: Master one stack and apply it everywhere•       A framework that works: Proven processes mean less chaos and more results•       Real career growth: Clear advancement paths with regular reviews•       Investment in you: Company-sponsored training and certification•       Competitive compensation: Salary, 401(k), PTO•       A team that has your back: Collaborative environment where we support each otherReady to Build Something Better?If you're ready to stop putting out fires and start building infrastructure you're proud of, we want to hear from you. Apply today and show us what you've got.                                                                       Company DescriptionTotalCareIT is a Florida managed service provider delivering IT infrastructure, cybersecurity, and strategic technology services to businesses in the United States. Since 2001, we've built our reputation on standardization and proven processes, not chaos. Every client runs the same technology stack, every environment is documented, and every engineer knows exactly what they're walking into. We follow an industry-recognized operational framework that brings structure and predictability to managed IT. If you're an IT professional tired of inheriting messes and want to build infrastructure the right way, you'll fit right in.

Salary : $60,000 - $90,000