Demo

Area Manager

TOTAL WELLNESS CENTERS LLC
North Adams, MA Full Time
POSTED ON 5/7/2026
AVAILABLE BEFORE 7/6/2026

We are seeking a dynamic Area Manager to oversee daily operations for up to 10 outpatient healthcare centers. In this high-impact leadership role, you’ll partner with Center Medical Directors in a dyad leadership model to ensure operational excellence, a superior patient experience, and engaged, high-performing teams. You’ll be responsible for driving results, managing performance, and implementing strategies that align with organizational goals.

What You’ll Do:

  • Oversee and support multiple centers, ensuring high-quality patient care, operational efficiency, and service excellence

  • Supervise and mentor Center Managers, Center Supervisors, and clinic support staff

  • Develop and monitor center performance goals, metrics, and outcomes

  • Lead recruitment, onboarding, and performance management processes for operational staff

  • Ensure compliance with regulations, payer requirements, and internal policies

  • Monitor patient flow, service delivery, and satisfaction; address and resolve escalated patient concerns

  • Manage staffing schedules, resource utilization, and facility upkeep

  • Collaborate with leadership on strategic planning, budgeting, and growth initiatives

  • Analyze market conditions and identify opportunities for referral growth and service expansion

  • Oversee marketing, public relations, and community outreach efforts

  • Prepare and interpret operational and financial reports to ensure budget adherence

  • Lead continuous improvement initiatives to enhance workflow, efficiency, and patient outcomes

What We’re Looking For:

  • Bachelor’s degree preferred; 5 years of management experience in a fast-paced medical office accepted in lieu of degree

  • Proven success in multi-site operations leadership

  • Strong understanding of healthcare compliance, patient experience, and operational metrics

  • Excellent communication, problem-solving, and decision-making skills

  • Ability to travel regularly between assigned centers

Why Join Us?

  • Leadership role with direct impact on patient care and operational success

  • Opportunity to work across multiple locations, driving performance and growth

  • Competitive salary and performance-based incentives

  • Comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, and company-paid life and disability insurance

  • Generous PTO, paid holidays, and floating holiday

Lead with vision. Drive operational excellence. Apply today to guide high-performing teams and elevate patient care across multiple centers.

Salary.com Estimation for Area Manager in North Adams, MA
$125,356 to $168,376
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