What are the responsibilities and job description for the Front Desk Receptionist position at Total Techs?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
- Perform data entry tasks, maintaining accurate records and filing systems.
- Utilize QuickBooks for basic bookkeeping tasks and manage office finances.
- Schedule appointments and manage calendars for staff members.
- Provide clerical support including typing, proofreading documents, and preparing reports.
- Maintain office organization through effective filing systems and inventory management.
- Assist with customer support inquiries, ensuring prompt resolution of issues.
- Utilize Microsoft Office and Google Workspace for various administrative tasks.
- Support office management activities to ensure smooth operations.
Experience
- Previous experience in a front desk or receptionist role is preferred.
- Familiarity with multi-line phone systems and excellent phone etiquette.
- Bilingual candidates are encouraged to apply as it enhances communication with diverse clients.
- Strong computer skills including proficiency in Microsoft Office Suite, Google Workspace, and QuickBooks.
- Experience in customer service or administrative roles is essential.
- Excellent organizational skills with the ability to manage time effectively.
- Previous experience as a dental or medical receptionist is a plus but not required.
- Personal assistant experience is beneficial for managing schedules and office tasks. If you possess the required skills and are eager to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $10 - $12