What are the responsibilities and job description for the Receptionist position at Total Safety U.S., Inc.?
- Answers multi-line switchboard and directs calls to the appropriate contact. Operates paging system as required. Takes accurate phone and verbal messages when appropriate and ensures that messages are delivered in a timely manner. Ensures that requests for action or information are relayed to the appropriate staff member. Trains backup receptionists to use the telephone and paging system.
- Greets executives, customers, suppliers, job applicants and all other visitors entering the front lobby. Keeps visitor log, answers questions and provides information. Directs visitors or contacts the appropriate personnel for visitor escort, following facility security procedures and ensuring excellent customer service. Ensures that reception area is maintained in an orderly manner.
- Performs clerical and administrative duties including word processing, proofreading and editing documents, correspondence and reports as requested.
- Maintains current company phone list. Assists employees with questions relating to phone system or voicemail.
- Coordinates emergency response activities such as locating and contacting members of the First Aid Responders and/or Emergency Response team and making public announcements related to severe weather. Serves as point of contact for county emergency professionals including the Fire Department, Ambulance Services, etc.
- Assists with processing incoming mail and outgoing mail as needed. May assist with accounting, billing, and/or customer service as needed.
- Performs miscellaneous duties including acting as liaison with the telephone company to initiate repair activities and to set up new telephone lines. Provides back up for others as needed.
About Total Safety:
Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, comprehensive flare services, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management.
Total Safety operates from 176 locations in 20 countries to ensure the safe Wellbeing of Workers Worldwide (W3).
Total Safety is proud to be an Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
If you require special assistance or accommodation while seeking employment with Total Safety, please contact Human Resources at (713) 353-5152. (For telecommunications device for the hearing impaired – TTY, please contact 711).
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.