Office Coordinator

Position: Office Coordinator: Join Our Fun and Inclusive Team!

About Us: At Total Rehab Solutions, we strive to provide purpose-driven, evidence-based, and individualized care to our community all while educating and empowering patients to maximize wellness and health.

Our Core Values include Faith, Family, Servant Leadership, Compassion, and Integrity.

We are currently seeking an Office Coordinator to serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

Responsibilities Include:

Welcoming Patients:

• Greeting patients and visitors in person or on the telephone; answering or referring inquiries
• Creating a positive first impression for guests

Handling Communication:

• Answering phone calls professionally and efficiently
• Optimizes patients' satisfaction, provider time, by scheduling appointments in person or by telephone; calling new referrals
• Keeps patient appointments on schedule by notifying provider of patient's arrival
• Checking and responding to emails daily
• Protects patients' rights by maintaining confidentiality of personal and financial information.

Overseeing Clerical Tasks:

• Sorting and sending mail promptly
• Maintaining an organized inventory of office supplies and ordering new materials when necessary
• Maintains patient accounts by obtaining, recording, and updating personal information
• Obtains revenue by recording and collecting patient charges

Office Operations:

• Ensuring the office runs smoothly by predicting any malfunctions or scheduling issues
• Following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Qualifications and Skills:

• Knowledge of computer skills
• Strong organizational and time management skills
• Analytical abilities and problem-solving aptitude

Here’s why you might consider joining us:

• Work/Life Balance: We believe in productivity without sacrificing personal life.
• Work Schedule: Monday to Friday
• Benefits (Full-time Only) : 401(k), 401(k) matching, Dental Insurance, Health Insurance, Life Insurance, Paid time off, Vision Insurance

Education: High school or equivalent (Preferred)

Experience: Medical Office 1 year (Preferred)

Pay: $12.00 - $15.00 per hour

Application Question(s):

• Please provide a list of professional references, including their contact information and your relationship with them.

Ability to Commute:

• Auburn, AL 36830 (Required)

Work Location: In person

Salary : $12 - $15