What are the responsibilities and job description for the Field Service Engineer - Critical Power / UPS Systems position at Total Power?
Field Service Engineer — Critical Power / UPS Systems
Ashburn, VA (Loudoun County) | $72,000–$96,000 base | $1,000/month performance bonus | $500/month car allowance
The work
You'll be on site at hyperscale and colocation data centers, testing, starting up and supporting commissioning of uninterruptible power supply (UPS) systems that can't be allowed to fail. Startup, commissioning, owner training, preventive maintenance, troubleshooting — the full lifecycle, not a narrow slice of it. When a facility goes live, you're one of the people who made that possible.
This is not a role where you're handed a checklist and told not to think. You'll find the problem and own the fix.
Where you'll be
Active work in or near the Ashburn, VAarea — one of the densest data center markets in the country. We're looking for someone who wants to be at the center of where this industry is actually being built.
Why this job and not the one down the street
- A real path forward. Our senior people came up through the field. If you want to grow into a lead role — or eventually into service management — that door is open here, and we'll tell you exactly what it takes.
- The projects that matter. Multi-unit data center startups, mission-critical facilities, sophisticated customers who value doing it right.
- A wide band because we pay for what you actually bring. A strong tech with UPS commissioning experience lands near the top of it.
- Small enough that you're a name, not a badge number. Leadership knows who's on every job and why.
What we're looking for
- Several years in electrical maintenance, installation, or field service
- Ability to read schematics and one-lines and diagnose electrical and mechanical faults independently
- Comfortable in and around high-voltage circuitry, with the safety discipline that requires
- Residents in the DFW region; legally authorized to work in the U.S.; HS diploma or GED
Strongly preferred
- Hands-on UPS experience (startup, commissioning, or service)
- Battery systems and monitoring
- PLC familiarity
- Prior data center or mission-critical facility work
If you've been doing generator work, switchgear, industrial controls, or you came out of a Navy or Air Force electrical rating — you may be closer to this than you think. Tell us what you've touched.
Compensation & benefits
Base $60K–$84K depending on experience and level. $1,500/month in additional incentives. Health insurance, paid time off, specialty OEM training, retirement plan.
Total Power is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $72,000.00 - $96,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Application Question(s):
- How many years of hands-on experience do you have servicing UPS systems (uninterruptible power supply units)? (numeric and we'll still consider your application if you have no experience)
- Do you have experience with three-phase electrical systems? (yes/no, and we'll still consider your application if you have no experience)
- Do you have field service experience with any of the following OEM equipment: Toshiba, Eaton, Vertiv, Schneider/APC, Powersmiths, or similar? If yes, list which. (short text)
- Do you hold a NETA certification, or equivalent electrical testing/commissioning credential? (yes/no - this is not a requirement for junior tech, but it's useful to know if you have it)
- Are you willing to consent to a pre-employment background check and drug screening as a condition of employment? (yes/no)
- Are you currently employed at, or have you left within the last 12 months, a critical power service company (e.g., Unified Power, Pearce Services, or similar)? (yes/no - again this is not a requirement for this position, but it's useful to know if you have it)
- Do you currently reside in the Northern Virginia (Ashburn, VA) area, or are you willing to relocate without company assistance? (yes/no)
Language:
- English (Required)
License/Certification:
- Driver's License? (yes/no) (Required)
Work Location: In person
Salary : $72,000 - $96,000