What are the responsibilities and job description for the Medical Receptionist position at Total Patient Care, LLC?
TOTAL PATIENT CARE
Welcome to Total Patient Care, located in the Shore Area in Brick, New Jersey. We are a renowned Internal Medicine and Family Medicine (18 and over) practice that is known for providing the level of individualized healthcare and attention our patients deserve. Our team is proud to deliver expert and compassionate care for a wide range of health conditions and health services including Hypertension, Diabetes, Thyroid Disease, Hyperlipidemia, School and Work Physicals, Preventative Medicine, Immunization Updates for Adults and Adolescents, Sick Visits, Complete Annual Physical Exam, and Lab services. Our medical team is led by 5 experienced physicians and medical professionals: Lorena Alonzo-Chafart, DO, Asim Gilani, MD, Ninfa Alcasid, MD, Shannon Macrina ANP-C, Johana Torres ANP-C, and a patient-focused clinical staff all working together to make Total Patient Care a friendly and welcoming atmosphere for each and every patient we serve.
Position Overview
We are seeking a highly organized and personable Medical Receptionist to join our team. In this role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient check-in process. Responsibilities include managing patient intake, maintaining accurate medical records, assisting with appointment scheduling, and supporting daily administrative operations.
The ideal candidate is detail-oriented, professional, and able to deliver exceptional customer service while managing multiple tasks in a fast-paced medical office environment.
This is a full-time position (40 hours per week), which includes Saturdays and a late Tuesday evening shift, with a day off during the week.
Key Responsibilities
- Welcome and check in patients upon arrival
- Determine patient needs and ensure a smooth intake process
- Retrieve existing medical records or collect new patient information
- Answer incoming calls, schedule appointments, and respond to patient inquiries
- Maintain accurate and organized medical and administrative records
- Fax, mail, and distribute documentation to appropriate providers or offices
- Provide general administrative support to ensure smooth daily operations
Qualifications
- Strong customer service and communication skills
- 1-3 years’ experience preferred with EMR background
- Excellent organizational abilities and attention to detail
- Proficiency with basic computer applications (e.g., Microsoft Office)
- Ability to multitask and work effectively both independently and as part of a team
- Prior medical or office experience highly preferred
- Punctual and reliable
- Strong work ethic and professionalism
- Responsible and trustworthy
- Flexible and adaptable in a fast-paced environment
Compensation
$18.00-$19.00 per hour
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $18 - $19