What are the responsibilities and job description for the Account Manager position at Total Marketing Support Limited?
TMS Global are a wholly owned subsidiary of DS Smith PLC, multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally across APAC, LATAM, EMEA and NA.
About the role
TMS Global is seeking a highly skilled and motivated Account Manager to join our client team in US on a permanent basis. This position will be based remotely, with occasional travel to clients and supplier
s.
As an Account Manager at TMS, you will be responsible for the operational management of campaigns, projects, and jobs, ensuring the successful execution of deliverables for our Display contract(s). You will provide exceptional operational support to our clients, lead and support your team, and play a key role in the retention, development, and compliance of assigned contrac
ts.Some daily responsibilities will inclu
- de:
Manage operational financial performance for campaigns, projects, and j - obs.Drive cost-efficiency opportunit
- ies.Ensure contractual commercial obligations are
- met.Provide technical and operational support to client stakehold
- ers.Ensure vendors understand and meet client requirements within service level paramet
- ers.Support the implementation of new service lines into assigned accou
- nts.Ensure contract compliance, best practices, and service execut
- ion.Ensure data accuracy and support internal and external management information ne
- eds.Identify innovation opportunities within assigned contra
- cts.Work with the Regional Account Director to present compelling proposals to enhance and develop TMS offeri
ngs.
To qualify for the role the following skills are essen
- tial:
Proven experience in Print and Permanent Display environ - ments.Expertise in managing print management strategies, planning, budget, and cost manag
- ement.Proven service delivery experience in an account management se
- tting.Ability to develop and execute alternative solu
- tions.Strong technical understanding of Print and Permanent Display categ
- ories.Experience managing multi-campaign/multi-job projects with multiple service line ele
ments.
Abo
ut you
You will be an experienced and driven professional with a proven track record in the print and display industry. With extensive experience, you will excel in managing the operational and financial aspects of campaigns, projects, and jobs. Your expertise lies in driving cost-efficiency, meeting contractual obligations, and collaborating effectively with cross-functiona
l teams.This is a great opportunity to join a supportive global team and make a real impact on how we deliver to our clients, so don’t delay and apply now to join the world
of TMS.
“To achieve our aim of being among the most successful, sustainable and responsible companies in the world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to
succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all