Assistant General Manager

Are you ready to take the next step in your hotel career? The Fairfield Inn & Suites by Marriott is looking for a motivated and service-driven Assistant General Manager (AGM). This is a hands-on leadership opportunity ideal for someone who thrives in a fast-paced hotel environment, enjoys mentoring others, and wants to eventually grow into a General Manager role.

Why Join Us?
As part of our growing organization, you’ll gain real-world management experience while building your leadership skills across hotel operations—from front desk to housekeeping, maintenance, guest satisfaction, and financial reporting. You’ll be supported by a company that believes in promoting from within and developing hospitality leaders. Total Management Systems is a growing hotel group with a portfolio of Marriott and Hilton branded hotels around the state of NM, offering opportunities to advance your career when you are ready.

What You’ll Do:

• Lead daily operations and serve as a key liaison between departments and the General Manager

• Supervise front desk agents and ensure excellent guest service around the clock

• Assist in hiring, training, and evaluating team members to maintain high service standards

• Prepare schedules, run reports, and assist in budgeting and forecasting

• Assist in invoicing accounts receivable bills.

• Assist in ordering and compiling accounts payable invoices to ensure supply levels are maintained and the hotel pays its bills to vendors.

• Step in to support the front desk, housekeeping, and light maintenance when needed

• Monitor and maintain inventory, process invoices, handle deposits, and support financial controls

• Conduct daily property walks and inspections to uphold quality and brand standards

• Participate in our AGM training program with access to mentorship and growth opportunities

Must-Haves:

• 2–3 years of hotel experience, including 1 year in a leadership role

• Strong knowledge of front desk operations and hotel accounting/audit practices

• Excellent communication, team leadership, and guest service skills

• Proficiency with Microsoft Office and hotel PMS (e.g., Hilton or Marriott systems)

• Availability for flexible scheduling, including nights, weekends, and holidays

• Ability to walk and be on your feet for long durations when assisting in the departments up to 8 hours.

Nice-to-Haves:

• Bilingual (English/Spanish)

• Experience in light maintenance

What We Offer

• Hotel Discounts

• Career growth within a trusted hospitality management group

• Health, dental, and vision benefits

• 401(k) program with a match

• Paid time off and professional development opportunities

REQUIREMENTS

For over four decades, Total Management Systems has been a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.