SUMMARY: We are seeking an experienced Onsite Service Technician to perform diagnostics, maintenance, and repair of commercial cleaning equipment, including but not limited to Kärcher, Tennant, and Nilfisk floor machines, as well as high power pressure washers. This role requires strong mechanical and electrical expertise, the ability to work independently, and experience troubleshooting complex systems in the field.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential duties and responsibilities include the following, (other duties may be assigned):

• Diagnose and repair electrical, hydraulic, and mechanical issues on cleaning equipment.
• Manage inventory of both equipment, equipment parts, and tools.
• Create and provide equipment status reports to site and divisional leadership.
• Perform preventive maintenance in line with manufacturer schedules.
• Read and interpret wiring diagrams, schematics, and service manuals.
• Create and Maintain accurate service records and manage parts usage and inventory.
• Provide ongoing technical support.
• Create and maintain training for operators onsite.
• Ensure all work complies with safety standards and manufacturer specifications.
• Identify recurring problems and recommend long-term solutions.
• Collaborate with on-site leaders on efficient equipment practices.
• Operate and Test all onsite equipment.
• Operate vehicles to transport equipment

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE:

• High school diploma or GED required.
• Technical training or certification strongly preferred.
• 2 years of hands-on repair experience, ideally with floor machines and pressure washers.
• Factory training or deep experience with Kärcher, Tennant, Nilfisk, or Hotsy equipment.
• Proficient with diagnostic tools, electrical testing equipment, and repair techniques.
• Experience managing preventive maintenance programs in large facilities.

COMPUTER SKILLS:

Basic computer skills for work order systems, parts ordering, and report building.

LANGUAGE ABILITY:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively speak and understand English.

MATH ABILITY:

Ability to add, subtract, multiply and divide in liquid units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY:

Ability to solve practical problems related to the job. Ability to follow both written and oral instructions from managers. Must be able to demonstrate correct use of chemicals, supplies and tools assigned. Must be able to operate mechanical equipment, once trained, and detect equipment malfunctions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, use their hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is frequently required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit and climb or balance.
• The employee must frequently lift and/or move more than 60 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Requires the physical ability to continuously walk, stand, bend, kneel up to 90% of the time, and lift and carry objects weighing up to 60 pounds.
• Must be able to ascend a ladder of no more than six feet in height.