What are the responsibilities and job description for the Teller position at Total Community Credit Union?
About Us!
Total Community Credit Union has been serving the Michigan community for over 60 years. We are a full-service financial institution specializing in competitive loan rates, low payments, and flexible terms to make it easy for almost anyone to achieve their goals. Here at TCCU our members are our focus and employees operate as a family. We are proud to offer an inclusive and collaborative workspace, competitive wages, and a generous benefits package.
Responsibilities
The primary duties of the position include member service transactions, such as, deposits, withdrawals, cashing checks, loan transactions and payments, selling money orders and additional related tasks. This role will be responsible for balancing the cash drawer and processing at the end of day. Maintaining comprehensive knowledge on all credit union services and products, in addition to procedures and financial industry regulations will be required.
Job Type: Part-time
Schedule: Variable, Monday - Saturday
Desired Education and Experience
- High school diploma or equivalent required
- Bachelor or Associate degree in finance, business, communications, or similar field preferred
- Customer service experience required
- Previous experience in a financial institution preferred
Desired Skills
- Exceptional communication and customer service skills
- Proactive in addressing member concerns
- Ability to learn and cross-sell new promotions and services
- Critical thinking and problem-solving skills
- Brings an outgoing, positive outlook and attitude
- Works well independently and on a team
- Strong computer literacy
- CUAnswers or credit union software knowledge preferred
TCCU is proud to offer equal employment opportunity to all qualified applicants without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, disability status, national origin, genetics, protected veteran status, or any other protected categories.
Pay: $16.26 - $18.80 per hour
Benefits:
- 401(k)
- Bereavement leave
- Health insurance
- Paid time off
- Volunteer time off
Education:
- High school or equivalent (Preferred)
Experience:
- customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $19