What are the responsibilities and job description for the Facilities Client Account Manager position at Total Comfort Group?
Location: Eatontown, NJ
Job Type: Full-Time | On-Site
About Us
Total Comfort Group is a national leader in mechanical, electrical, plumbing, and project management services. We specialize in multi-site commercial properties across the U.S., delivering innovative, on-time, and cost-effective solutions.
The Opportunity
We’re seeking a Facilities Client Account Manager to serve as the primary point of contact for our clients. In this role, you’ll manage facility maintenance projects, coordinate field teams, and ensure exceptional service delivery.
Key Responsibilities:
- Manage client accounts and oversee HVAC, electrical, and general contracting work orders
- Coordinate projects from start to finish, ensuring timelines and budgets are met
- Negotiate vendor pricing and procure equipment/materials
- Dispatch technicians/vendors quickly and effectively
- Communicate with clients regularly, providing updates and solutions
- Maintain accurate records of work orders, invoices, and correspondence
- Review job costs monthly and report on profitability
- Lead and support team members to deliver top-quality service
Qualifications:
- 3 years in client account management
- 1 year experience with CMMS software
- Facilities management or project coordination experience
- Proficiency in Microsoft Office and general computer navigation
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Supervisory/leadership experience
- Flexibility to work extended hours during peak seasons
What We Offer:
- Competitive salary of $60,000 to $75,000, based on experience and qualifications
- Medical, Dental, Vision, and Life insurance
- 401(k) retirement plan with 3% employer match
- Paid time off (2 weeks) paid holidays
- Company phone provided
- Growth opportunities with a nationally expanding company
Work Location: On-site (Eatontown, NJ 07724)
Apply today and grow with us!
Salary : $60,000 - $75,000