Assistant Manager Commercial Janitorial (Operations)

Overview

We don’t offer jobs — we build careers.
We don’t hire employees — we develop cleaning specialists.

Total Cleaning delivers fully managed facility services, providing daily and weekly cleaning for hospitals, medical offices, schools, corporate buildings, commercial warehouses, and HOAs. We also specialize in construction cleanup and marble services, offering move-in–ready post-construction cleaning for corporate spaces, residential properties, condominiums, home builders, and complete marble care.

Our mission is simple: exceed expectations through clear communication, strong quality control, meticulous attention to detail, and full accountability.

Since 1989, Total Cleaning has been a trusted leader in commercial cleaning across Florida. Our commitment to continuous training ensures our specialists deliver the highest standard of service. We believe their skills and dedication drive our success and help them achieve their own professional growth and career goals.

Job Skills / Requirements

We are looking for a dedicated, client focused and passionate about delivering exceptional quality Supervisor to lead, supervise and coordinate activities of a team of Cleaning Specialists engaged in cleaning and maintaining diverse facilities. You will be working under the direction of the Area Manager for the Palm Beach Region.

Schedule:

Monday to Friday 4pm to 11pm Saturdays as needed.

Major Responsibilities:

• Report to the Area Manager, obtains job assignments for every evening and reports any issues that need to be addressed from the previous work night.

• Perform daily routine inspections and follow up to ensure immediate corrections, and that the staff maintains the highest level of quality in all the accounts.

• Provide initial and job site training to cleaning specialists. After the initial training has been completed satisfactorily, the cleaning specialist is assigned specific job duties or a combination of work duties that will be his/her responsibilities, based on requirements for each specific site.

• Work side by side with cleaning specialists when required.

• Cover for cleaning specialists when out due to absenteeism.

• On occasion, deliver supplies to accounts.

• Check cleaning equipment and supplies when inspecting accounts.

• Make sure the service is completed in each account under his/her supervision.

• Make recommendations and provide written reports to Area Managers such as poor-quality workmanship, attendance, appearance (uniform), and others.

• Communicate professionally and provide very detailed information, responding immediately to problems or suggestions at any time.

• Improve the quality of service by hiring, training, cross-training, developing, and directing cleaning specialists.

• Ensure compliance with contract specifications.

• Keep inventory of supplies in each account.

• Assist Area Manager to maintain equipment and repair budget.

• Review time sheets daily. Monitor exception report daily.

• Coordinate special projects with Area Manager.

• Ensure all employees have completed an orientation and are trained prior to beginning work.

• Assist the Area Manager in hiring, terminating, and transferring of employees. • Complete all requested paperwork on a timely basis.

• Respond immediately to company/employer requests.

• Work with and report to the HR Department regarding any employee issues or problems.

• Maintain a safe work environment for all employees by promoting safe work habits.

• Hold safety meetings, and document each meeting held and who attended.

• Ensure that all employees are wearing and using uniforms and id badges, and if required, safety belts, safety glasses, safety shoes, and gloves while working on wet floors or suspicious garbage, following all safety guidelines.

• Inspect equipment and ensure that it is in good condition.

• Inspect and make sure that janitor closets are neat and organized.

• Inspect and make sure that all chemical bottles are properly labeled.

• Report to and work with the risk management department regarding any safety issues or incidents.

• Prepare accounts for all inspections in advance.

• Keep management informed always.

• Supports the management team at Total Cleaning.

• Performs other duties as assigned.

Education and Experience Requirements:

• High school diploma or equivalent required.

• At least 2 years of janitorial supervision experience.

• Bilingual skills in English/Spanish a plus.

• Available nights, days and weekends. Open availability. This position requires for you to be on call.

• Computer skills a plus.

• Excellent oral and written communication skills.

• Ability to communicate with different levels of internal and external customers.

Education Requirements (All)

High School or GED

Additional Information / Benefits

Benefits:

PTO (Vacation, Sick and Personal Time)
Health Insurance
Dental Insurance
Vision Insurance
GAP Insurance
Referral Bonus
Paid Holidays
Special Recognitions and Awards

Our ideal candidates are:

• Passionate about exceeding customer expectations providing a worry-free experience.

• Looking to advance in their career and enjoy the rewards that come with working at a growing company that is positioned as an industry leader.

• Want to make people's lives better every single day.

• Want to join a team of dedicated professionals utilizing cutting edge technology to deliver best-in-class results.

If this sounds like you, then we want to meet YOU!

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days