Appliance Repairman

Total Appliance and A/C Repairs, Inc is an equal employment establishment and we do not discriminate. Currently, we are looking for an Appliance Service & Repair Technician, with 2-4 years of experience; installing, repairing and servicing household appliances.

Responsibilities include:

• Demonstrate a positive, professional, and client-oriented attitude about the company with coworkers, tenants, clients, and the public; establish and maintain collaborative working relationships between coworkers.
• Follow proper procedure when servicing a customer’s home, follow proper paperwork protocol, maintain their trucks (and truck stock), maintain their uniforms, and promote a positive work atmosphere for customers and other employees.
• Strive for improvements in work processes and results to better meet company and customer’s expectations; promote employee recognition programs and ensure employees are informed of all company communications; maintain a safe and respectful work environment for employees.
• Expert traveling Dade and Broward County.
• Hours & Working Conditions (as designated)

· Average 40 hours per week (typically 8:00 a.m. to 5:00 p.m. weekdays)

· Overtime as required -On call over weekends as required

· May work outside, in crawlspaces, closets, and attics

· Work with sheet metal and sharp objects -Lifting and physical exertion required

Performance Metrics

· Assignments or calls per day, experience, disposition and team work including regards for our organization.

· Meeting or beating industry time standards for assigned work and following company processes, policies and procedures.

· Accuracy of paperwork and reporting - Collection of documents, signatures or payments for work performed

· Callbacks resulting from misdiagnosis or poor workmanship, “GO-BACKS”

· Complete truck inventory, Truck maintenance, organization, and cleanliness

· Company tool maintenance and condition

· Professional image to represent the company at all times

· Completing all required training

· Safety oriented

Duties and Responsibilities

· Troubleshoot equipment and related job problems

· Present findings and options to customers, providing advise as needed/requested

· Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide

· Clean equipment/work area -Ensure complete customer satisfaction upon completion

· Complete all paperwork required by management

· Collect for work performed if required: documents, payment or signatures

· Maintain truck inventory -Keep assigned service vehicle organized and clean

· Track vehicle maintenance and alert management when maintenance is necessary

· Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call

· Provide customers with information and pricing on service agreements, accessories, and other comfort improvements

· Provide customers with information on new equipment when repairs exceed specified amount and/or existing equipment exceeds 10 years of age

· Perform equipment installations and /or maintenance work if needed

· Identify and suggest opportunities for quality and cost improvements

· Other duties as needed

• We offer a comprehensive health insurance plan, including medical, dental, life insurance, disability, vision, and more are available. Send your resume, and any available references for consideration. Total is a drug free workplace. Please be ready to come in person to complete our application in-house, and to provide driver's license as a form of identification.

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Overtime pay

Experience:

• WASHER AND DRYER REPAIRS: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Hallandale Beach, FL 33009: Relocate before starting work (Required)

Work Location: In person

Salary : $30,000 - $45,000