Global Commercial Manager - Technical Products

Tosoh SMD, Inc. is a global leader in semiconductor materials. Our superior products help customers introduce cutting-edge technologies that make our lives easier and move us into the future. Our state-of-the-art manufacturing facility and materials laboratory located in Grove City, OH manages the entire life cycle of our products, including supply chain development, research and development, manufacturing, testing and distribution.

Our innovative and devoted team of scientists, engineers, metallurgical experts, manufacturers and managers continuously collaborate and strategize to improve and create new materials for a wide range of customers' semiconductor needs. These products are used in many final applications like automotive, mobile devices, computers, artificial intelligence, 5G networks and industrial automation. As one of over 100 Tosoh Corporation's family of companies our motto is "We Make the Material That Makes Your Devices Work".

The Global Commercial Manager – Technical Products reports to the Director of Business Development and Supplier Solutions.

Major Duties and Responsibilities 

Develop assessment of market and customer demand for goods, product specifications, product performance, service level requirements and future needs 

Drive revenue growth and profitability of global customers by delivering Tosoh’s capabilities, strengths, and strategy 

Analyze customer product roadmap, how that roadmap fits with Tosoh’s portfolio and strategy, and generate actions to close gaps

Identify competitor strengths and weaknesses and develop Tosoh strategy to obtain more business

Analyze customer profitability, cash flow and overall business impact, and generate actions to improve

Negotiate sales terms and conditions, purchase contracts, pricing, and service level agreements

Develop and present Tosoh product presentations, advertising media and branding  Lead customer Technical Review Meetings (TRM’s) with Tosoh NPD

Support Field Sales team with strategy, product training, customer presentations and marketing collaterals

Work with NPD, Procurement, Sales and Manufacturing to fulfill customer needs

Assist Technical Support and Quality teams on issues, evaluations, presentations, and meetings

Control communication / messaging between Tosoh and customer

Other related duties as required,
Education / Experience

Bachelor’s Degree required, preferably in Engineering or Marketing (advanced degree in materials science and/or MBA preferred)

Previous experience with global customer engagements required 

5 years of experience with technical products required

Direct experience in semiconductor PVD applications preferred

Skills and Qualifications

 Experience with or understanding of thin film processes (semiconductor, FPD, solar) and/or PVD systems strongly desired. Ability to research and analyze materials markets, issues, and trends. Understanding of product development and manufacturing processes. Ability to quickly and effectively assess, evaluate and communicate market opportunities, customer requirements, competitive issues, and business performance.  Ability to negotiate pricing, terms, and contracts for global customer requirements. Demonstrated ability to manage >$30MM in business revenue. Excellent interpersonal skills with the ability to effectively communicate and coordinate across organizational and cultural boundaries. Excellent internal and external ambassador for products and programs .Ability to effectively motivate, facilitate, and direct the activities of individuals and project teams not directly reporting to this position. Excellent organizational and resource management skills. Ability to travel on a frequent and extended basis, domestically and internationally, sometimes with little advance notice up to 20%

Competencies

Action Oriented Dealing with Ambiguity Business Acumen Command Skills Customer Focus Ethics and Values Integrity and Trust  Negotiating  Perseverance Presentation Skills Driving for Results Strategic Agility Managing Vision and Purpose Written Communication

Physical Requirements

 Must be able to stand and walk for brief periods of time. Must be able to sit for extended periods of time. Must be able to travel domestically and internationally.

Tosoh SMD, Inc. is an Equal Opportunity Employer M/F/Disabled/Veterans