What are the responsibilities and job description for the Sr Sales Representative - Elera position at Toshiba Global Commerce Solutions?
Toshiba Global Commerce Solutions is seeking a high-performing, consultative Professional Services Software Seller to drive enterprise-level professional services revenue for the ELERA® Point of Sale platform, a modern microservices-based POS solution designed for the evolving needs of the retail industry.
This is a strategic, quota-carrying role responsible for identifying, shaping, and closing complex software services opportunities with enterprise retail customers. The ideal candidate will partner closely with Sales, Product, Engineering, and Delivery teams to develop tailored professional services solutions that deliver measurable business value while ensuring successful project execution.
Required Qualifications
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.
DIVERSITY, EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
This is a strategic, quota-carrying role responsible for identifying, shaping, and closing complex software services opportunities with enterprise retail customers. The ideal candidate will partner closely with Sales, Product, Engineering, and Delivery teams to develop tailored professional services solutions that deliver measurable business value while ensuring successful project execution.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 5 years of experience in professional services sales, solution selling, or enterprise software sales.
- Proven success selling complex professional services solutions within enterprise environments, preferably in retail or POS technology.
- Strong understanding of the software delivery lifecycle, including custom software development, microservices, and cloud infrastructure.
- Experience engaging and influencing C-suite executives and senior IT/business stakeholders.
- Demonstrated expertise in proposal development, pricing strategy, statement of work (SOW) creation, and contract negotiation.
- Experience managing complex, multi-stakeholder sales cycles from opportunity qualification through contract execution.
- Experience with retail technology, point-of-sale (POS) platforms, or cloud-native software solutions.
- Familiarity with Agile software development methodologies, DevOps practices, and cloud platforms such as AWS or Microsoft Azure.
- Experience working within a fast-paced, high-growth software or SaaS organization.
- Own and grow a pipeline of professional services opportunities supporting the ELERA POS platform.
- Lead customer discovery sessions to identify business requirements, define service opportunities, and position value-based solutions.
- Develop customized proposals, Statements of Work (SOWs), pricing models, and service offerings aligned with customer objectives and platform capabilities.
- Partner with Sales, Product Management, Engineering, and Delivery teams to translate customer requirements into executable professional services engagements.
- Present, position, and negotiate professional services solutions with executive leadership, business stakeholders, and technical decision-makers.
- Manage the complete sales lifecycle from initial qualification through contract close and successful transition to delivery teams.
- Achieve or exceed assigned professional services revenue and quota targets.
- Maintain accurate opportunity pipeline, forecasting, and sales activity within CRM and internal business systems.
- Support customer RFP responses and contribute to proposal best practices, reusable content, and sales playbooks.
- Consultative selling approach with strong business acumen.
- Ability to develop strategic customer relationships and identify long-term business opportunities.
- Strong analytical, problem-solving, and solution development skills.
- Excellent written and verbal communication, presentation, and storytelling abilities.
- Strong proposal development, pricing, and contract negotiation skills.
- Ability to collaborate effectively across Sales, Product, Engineering, and Delivery organizations.
- Highly organized with strong attention to detail and the ability to manage multiple opportunities simultaneously.
- Results-oriented with the ability to perform in a quota-driven sales environment.
- Adaptable, collaborative, and accountable in cross-functional settings.
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.
DIVERSITY, EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)