What are the responsibilities and job description for the Field Service Technician Apprentice position at Toshiba America Business Solutions?
Join Toshiba America Business Solutions as a Field Service Technician - Apprentice in Twinsburg, OH
You’ll work with industry-leading office technology while supporting customers throughout your assigned territory. From troubleshooting and repairs to installations and upgrades, you’ll play a key role in keeping multifunction printers, copiers, and Managed Print Services (MPS) environments running at their best.
Every day brings new opportunities to solve technical challenges, support customers and keep business-critical technology running smoothly.
If you enjoy hands-on work, continuous learning, and working directly with customers, you’ll have the opportunity to build your expertise across industry-leading office technology.
What you’ll do
- Shadow experienced Field Service Technicians while learning to maintain, service, and repair printers, copiers, and other office technology at customer locations
- Assist with diagnosing equipment issues, installations, upgrades, modifications, removals, and retrofits.
- Complete required Toshiba, dealer, and manufacturer training
- Perform preventative maintenance and assist with inventory, tools, test equipment, and service documentation with guidance from experienced Field Service Technicians
- Accurately document service activities and follow safety policies and procedures
What You’ll Bring
Prior copier or office equipment experience is not required. Toshiba provides training and support to help you succeed.
- High School Diploma or GED
- Willingness to learn new skills
- Basic math skills
- Ability to lift 50 lbs. and perform frequent bending, lifting, and reaching
- Valid driver's license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle for company business
Earn Well
- Hourly Range: $16.50 to $17.50, depending on experience.
- Monthly Performance Based Technician Bonus - up to $4,800 per year—$400 per month.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
About Us
Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.
At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.
Learn More
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Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.