What are the responsibilities and job description for the Business Development Manager position at Toshiba America Business Solutions?
Business Development Manager
Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.
As the Business Development Manager, you will lead and scale a high-performing Business Development organization responsible for generating a qualified pipeline through disciplined outbound prospecting and effective inbound conversion. This role owns the daily execution engine of BDR activities—driving dial productivity, improving meeting conversion rates, and ensuring consistent qualification standards that translate into revenue outcomes.
What You'll Be Doing
Build, manage, and coach a team of SDRs responsible for daily inbound and outbound prospecting into a defined ICP, ensuring consistent attainment of activity targets (dials), meetings set, meetings held, and meetings qualified by Account Executives, while driving a high-performance culture grounded in accountability and continuous improvement.
Design and enforce a disciplined inbound and outbound operating model, including call frameworks, sequencing strategy, and qualification standards, ensuring that meetings generated meet clear thresholds and convert efficiently into accepted pipeline.
Own performance management and reporting across the BDR function, establishing clear scorecards and dashboards that track leading indicators (activity) and lagging outcomes (meetings set and qualified), and using data to identify gaps, coach individuals, and optimize team output. Use data and reporting to keep managerial stakeholders informed and aligned.
Partner cross-functionally with Sales Leadership, AEs, Marketing, and CRM Admins to align on ICP targeting, messaging, lead flow.
Qualifications
- Bachelor’s Degree or equivalent
- A minimum of five years of experience in one or more of the following; outbound sales, business development or outside sales. Preferred: prior management experience but not required.
- Proven experience leading SDR or inside sales teams in high-volume outbound environments with clear activity and conversion targets
- Ability to operationalize, and manage funnel metrics and manage to SDR compensation models tied to dials, meetings set, meetings held, and meetings qualified
- Strong command of inbound and outbound prospecting strategy including ICP definition, sequencing, messaging, and call coaching
- Demonstrated success in executing accountability systems, scorecards, and daily/weekly operating cadences
partnering with AEs to improve meeting quality, meeting conversion / acceptance - High proficiency in CRM and sales engagement platforms (e.g., Salesforce, SalesLoft) with strong reporting discipline
- Data-driven mindset with ability to diagnose performance gaps and implement targeted improvements quickly
Why Join Toshiba Business Solutions
- Earn Well: First year potential compensation of $120,000 includes base, which is targeted at $60K-$70K, plus commission, expense, manufacturer incentives, and bonus potential.
- Career Growth: Well-defined advancement opportunities.
- Training & mentorship: Comprehensive onboarding and ongoing development with one-on-one support.
- World-class brand: Represent a trusted global leader with best-in-class product innovation.
- Great benefits: Health, dental, vision, 401(k), PTO, paid holidays, car allowance
Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package, including the following:
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- Pet Insurance
- 401(k) plan
- Company provided life insurance
- Employee discounts
- Generous paid holiday schedule and paid vacation & sick/personal business/volunteer days
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Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email accommodationrequest@tabs.toshiba.com to request accommodation.