What are the responsibilities and job description for the Sales Development Representative I position at Tosca?
Why Tosca?
At Tosca, we’re united by a bold purpose: to reduce waste and build a more sustainable world. Our reusable packaging solutions help retailers and suppliers create more efficient and eco-friendly supply chains. We foster a people-first, collaborative culture where passion, innovation, and appreciation thrive. Here, you’re not just doing a job—you’re making a measurable impact. We support our team members with opportunities for personal and professional growth, and a workplace where great people do meaningful work together.
What You'll Do
As a Sales Development Representative, you'll help drive Tosca's growth by identifying and engaging prospective customers, qualifying sales opportunities, and supporting the development of a healthy sales pipeline. You'll work closely with Marketing and Commercial Sales to connect with potential customers, understand their business needs, and schedule meetings for the sales team.
Tosca offers a comprehensive benefits package to our team members. Full-time employees (30 hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage), a 401(k) retirement plan with a company match, paid time off, paid parental leave, company-paid life insurance and short-term disability coverage, as well as long-term disability for eligible roles. We also provide tax-advantaged health accounts (HSA with employer contributions and FSA programs), an Employee Assistance Program, and a range of additional perks – such as a fitness reimbursement program, educational assistance, employee discount programs, and optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.
Work Schedule
On-site Tuesday–Thursday; remote Monday and Friday (company-paid parking). Regular in‑office presence is essential for effective team collaboration, engagement, and relationship‑building. Hybrid and remote work schedules typically consist of nine hours per day, five days per week, with a 60‑minute lunch break. Business needs may require occasional work outside standard hours, including on‑site attendance as needed to support team and operational requirements.
Our Commitment to Equal Opportunity
At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Compliance
Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website.
At Tosca, we’re united by a bold purpose: to reduce waste and build a more sustainable world. Our reusable packaging solutions help retailers and suppliers create more efficient and eco-friendly supply chains. We foster a people-first, collaborative culture where passion, innovation, and appreciation thrive. Here, you’re not just doing a job—you’re making a measurable impact. We support our team members with opportunities for personal and professional growth, and a workplace where great people do meaningful work together.
What You'll Do
As a Sales Development Representative, you'll help drive Tosca's growth by identifying and engaging prospective customers, qualifying sales opportunities, and supporting the development of a healthy sales pipeline. You'll work closely with Marketing and Commercial Sales to connect with potential customers, understand their business needs, and schedule meetings for the sales team.
- Engage and qualify inbound leads generated through marketing campaigns.
- Conduct outbound prospecting through phone, email, LinkedIn, and other channels.
- Identify customer needs, challenges, and business opportunities through effective discovery conversations.
- Build and nurture relationships with prospective customers across target industries.
- Schedule qualified meetings and ensure smooth handoff of opportunities to the Commercial Sales team.
- Maintain accurate customer, activity, and opportunity data within Salesforce.
- Leverage sales technology and data insights to improve outreach effectiveness and conversion rates.
- Collaborate with Marketing, Sales, Customer Experience, and Data & Insights teams to drive pipeline growth.
- Track progress against activity, meeting, and pipeline generation goals.
- Share customer feedback and market insights to support continuous improvement and business growth.
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- 0-2 years of experience in sales development, inside sales, marketing, customer service, or another customer-facing role.
- Strong verbal and written communication skills.
- Natural curiosity with the ability to ask questions, listen, and learn about prospective customers' needs.
- Positive attitude, strong work ethic, and willingness to learn.
- Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to maintaining accurate customer and activity records.
- Comfortable learning and using technology, including Salesforce, LinkedIn, and other sales enablement tools.
- Experience with Salesforce or other CRM platforms is a plus.
Tosca offers a comprehensive benefits package to our team members. Full-time employees (30 hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage), a 401(k) retirement plan with a company match, paid time off, paid parental leave, company-paid life insurance and short-term disability coverage, as well as long-term disability for eligible roles. We also provide tax-advantaged health accounts (HSA with employer contributions and FSA programs), an Employee Assistance Program, and a range of additional perks – such as a fitness reimbursement program, educational assistance, employee discount programs, and optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.
Work Schedule
On-site Tuesday–Thursday; remote Monday and Friday (company-paid parking). Regular in‑office presence is essential for effective team collaboration, engagement, and relationship‑building. Hybrid and remote work schedules typically consist of nine hours per day, five days per week, with a 60‑minute lunch break. Business needs may require occasional work outside standard hours, including on‑site attendance as needed to support team and operational requirements.
Our Commitment to Equal Opportunity
At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Compliance
Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website.