Personal Injury Case Manager

About Torticity

Founded five years ago and headquartered in Boca Raton, FL, Torticity is revolutionizing the legal sector with groundbreaking technology and unmatched operational support. What began in mass tort case services have evolved into a full-scale transformation of personal injury law, reshaping how firms operate. Our proprietary tech boosts efficiency and sets new industry standards. Today, we offer comprehensive, end-to-end solutions that help law firms navigate complex litigation effortlessly. As pioneers in "Lit-Tech," we blend innovation with justice, turning challenges into opportunities. Torticity isn’t just changing the game; we’re building the future of legal excellence.

Join us and be part of something extraordinary.

📍 Remote opportunities available nationwide. Employees within a 40-mile radius of our Boca Raton HQ enjoy in-person collaboration and enhanced compensation. Hybrid work model: Mondays, Tuesdays, and Thursdays in-office.

👉 Learn more about us and our leadership team: torticity.com/company 🚀

We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

The Role:

Torticity is looking for an experienced Personal Injury Case Manager with exposure to pre-litigation auto injury cases. In this role, the Personal Injury Case Manager will be responsible for managing a docket of personal injury files. They will work on a high volume of pre-litigation cases from end-to-end post-intake, including extensive plaintiff contact, investigations, and settlement negotiations with the insurance adjusters.

You're Excited About This Opportunity Because You Will…

• Proactively own and manage a robust case load effectively to meet internal stakeholder and external partner deadlines

• Managing claimant relationships as primary point of contact during pre-litigation phase

• Being open to providing feedback on and making suggestions for process improvements

• Acting as a liaison between the client and insurance carriers before the commencement of litigation

• Facilitating negotiations with claims adjusters

• Obtaining information & documentation necessary to evaluate bodily injury claims

• Creating and maintaining an internal database

• Requesting medical and billing records

• Preparing settlement demand packages

• Reviewing files with the supervising manager, paralegals, and attorneys

We’re Excited About You Because You Have...

• At least 6 years of personal injury case management or paralegal experience

• Personal Injury case management experience from a variety of states

• Experience handling pre-litigation cases from inception post-intake, through settlement

• Maintain a confidential, HIPAA-compliant environment

• Proficiency with Microsoft Office tools

• Ability to work independently and in a team environment

• Demonstrates a high level of professionalism with confidential and sensitive information

• Acute attention to detail

• Company-paid travel may be required for annual or quarterly team visits.

• Knowledge of the Spanish, Portuguese and/or Creole language is strongly preferred

• Bachelor's Degree preferred

Why You’ll Love Working at Torticity…

• We are a group of bright, kind professionals who are motivated by challenges and value integrity, innovation, and trust

• We cultivate a diverse and inclusive community, where all voices are heard and valued

• We leverage our strengths in legal technology to drive innovation and disrupt the industry

• We win as a team, commit to our work, and celebrate success together

• We boldly create the future while keeping equity and client impact at the center of all that we do

• We offer comprehensive compensation packages and inclusive health and wellness benefits

Compensation and Benefits

This role will receive competitive salary, benefits, and variable compensation. The salary for U.S.-based employees in this role will be within the range listed below. Compensation is determined by various factors, including experience, location, and performance. This position is also eligible for variable compensation based on individual and company performance.

In addition, the position includes access to medical, dental, vision, and other benefits including flexible paid time off. At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges. This understanding drives our commitment to providing a comprehensive benefits package designed with your well-being at the forefront. At Torticity, we are dedicated to helping you be the best version of yourself.

💰 Salary Range:

$50,000 - $70,000 USD total comp annually

Perks and Benefits:

At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges. This understanding drives our commitment to providing a comprehensive benefits package designed with your well-being at the forefront. At Torticity, we are dedicated to helping you be the best version of yourself.

Unparalleled Experience

• 1:1 Coaching and Stretch Assignments early in your career to accelerate growth

• Robust Learning & Development offerings to support your continuous growth

• A talented Peer Network for seasoned talent, providing access to a diverse and expert community

• Work with cutting-edge technology alongside pioneers in the legal tech industry

• Start-up, enterprising culture where you collaborate directly with senior leaders and C-suite executives

• Hyper-growth career opportunities with clear paths to advancement

Wellness, Family Planning, and Support

• Access to free therapy sessions and emotional/work-life counseling

• Complimentary Calm subscription to support mental well-being

• Medical, dental, vision, and health insurance coverage

• Life insurance and short/long-term disability insurance

• Flexible Spending Accounts

• Comprehensive support for every unique path to parenthood

• 401k plan

• Employee Assistance Program

Remote/Hybrid Schedule Generous Paid Time Off (PTO)

• Enjoy a hybrid work schedule, blending on-site collaboration and work-from-home days for staff within a 40-mile radius

• HQ based employees are generally positioned at the higher end of the market range for their relevant role

• For employees outside of the radius, this is a fully remote role.

• Holiday Pay, including 11 paid holidays

• Flexible PTO and Discretionary Time Off for balance and personal needs

Purpose-Driven Careers

A career at Torticity is purpose-driven, where your work directly contributes to advancing justice and bringing voices to the forefront. By leveraging innovative technology, we help ensure fair outcomes for claimants and empower legal teams to fight for what's right. Join us in transforming the litigation landscape and be part of a team dedicated to making a real, lasting impact in the pursuit of justice and equity.

🔗 Apply via our careers site: www.torticity.com/careers