What are the responsibilities and job description for the Design Center Sales Consultant position at Torrco?
Job Details
Role Overview
At Torrco we have a strong commitment to our people and our clients. We are a 4th generation, family owned leading supplier of kitchen and bath products. Join our incredible team at Torrco Design Center, a leading provider of decorative bathroom and kitchen products. With our commitment to excellence and exceptional client experience, we’ve established ourselves as a premier destination for building and design trade professionals, and homeowners seeking the highest quality products to create their spaces.
If you’re passionate about sales, design, creating relationships and exceptional client experiences, we want you to be a part of our design center team.
Main Responsibilities
The Design Center Sales Consultant is the face of the company’s kitchen and bath fixtures showroom. This role focuses on delivering exceptional customer service, guiding customers through decorative plumbing product selections, the ideal candidates have a flair for design, product knowledge, and a customer-first attitude.
In this role, you will welcome and assist walk-in customers, designers, and trade professionals while providing expert guidance on a wide range of kitchen and bath products. You will manage the full sales cycle—including generating quotes, preparing orders, following up on leads, and meeting assigned sales targets—while building strong, lasting customer relationships.
You will maintain a clean, organized showroom, stay current on product lines and industry trends, and participate in ongoing training. This position also oversees order management by tracking shipments, resolving issues, and providing exceptional post-sale support. Collaboration is essential, as you will work closely with internal teams, outside sales, and vendor partners to ensure a seamless customer experience.
Qualifications
Experience:
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2 years of experience in retail or showroom sales, ideally in kitchen and bath, plumbing fixtures, or home improvement.
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Experience working with interior designers, contractors, or in B2B sales is a plus.
Skills:
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Must have excellent problem-solving, multitasking, listening, and interpersonal skills.
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Proficiency with computers and POS and/or data management systems (Microsoft Office, CRM tools).
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A passion for customer satisfaction, design and a good eye for aesthetics.
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Must be able to engage in a consultative sales approach with all different types of customers.
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Strong sales aptitude, ability to build rapport with clients and effective negotiation skills.
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Able to meet deadlines, be detail oriented and be organized.
Preferred Knowledge:
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Familiarity with major kitchen and bath brands (e.g., Delta, Moen, Grohe).
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Understanding of wholesale pricing, special orders, and lead times.
Work Schedule:
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Showroom hours are Monday - Friday 8:30 am to 5:00 pm, Saturdays 9:00 - 4:00. You will work a 5-day weekly schedule within hours of operation.
Compensation: Hourly wage paid weekly monthly commissions based on sales.
“At Torrco we are committed to having a Great Place to Work and a Great Place to Buy”
If you share our passion for sales and customer excellence, please go to JoinTorrco.com to apply by creating an account on the upper right hand side corner.
Torrco is a drug-free workplace, you must be able to pass a background check and pre-employment drug screen in accordance with state and federal regulations.
This job description is not all inclusive. Torrco reserves the right to amend this job description at any time. Torrco is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.