What are the responsibilities and job description for the RN Intake Coordinator II - FT Days position at Torrance Memorial?
Description
Responsible for the intake of new and complex referrals to home health and hospice and coordinating services for referred patients
Core Competencies
DegreeProgramCollege DiplomaNursing
Experience
Number of Years ExperienceType of Experience3Healthcare managed care, home health agency or case management
Compensation Range
$48.77 - $81.51 / Hour
Responsible for the intake of new and complex referrals to home health and hospice and coordinating services for referred patients
Core Competencies
- Accepts referrals from hospitals, physician offices, SNFs and other community referral sources, obtains required orders for services and coordinates infusion products and DME/HME delivery
- Pre-screens clients referred by physicians for hospice needs, eligibility, and homebound status, if appropriate
- Evaluates patients referred to the Organization; identifies insurance coverage, negotiates payment or per diem rates; plans and coordinates referrals for hospice services.
- Collaborates with the case manager to expedite discharges and screen admission requests..
- Triages the needs of referred patients to assist scheduling for same day or within 48 hours of referral
- Elevates issues as appropriate to the Director, Revenue Cycle.
- Responds to voicemail and emails within 24 hours of receipt. Forwards patient complaints to the Lead Patient Account Representative or Director, Revenue Cycle, when appropriate.
- Stays informed of updated insurance requirements and reimbursement practices
- Maintains an advanced knowledge of insurance payor contracting as well as authorization requirements by payor.
- Maintains knowledge of the methods of payment, pricing and insurance billing.
- Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions.
- Develops and maintains cooperative relationships with hospital personnel, physicians, suppliers and insurance case managers.
- Arranges for alternate hospice providers utilizing Letter of Agreement for capitated patients out of the service area.
- Sets realistic expectations with patients/families regarding hospice service
DegreeProgramCollege DiplomaNursing
Experience
Number of Years ExperienceType of Experience3Healthcare managed care, home health agency or case management
Compensation Range
$48.77 - $81.51 / Hour
Salary : $49 - $82