What are the responsibilities and job description for the Liquor Store Associate position at Torchwood Wine & Spirits?
Overview
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be the face of our store, providing exceptional service to our customers while assisting them with their shopping needs. Your ability to engage with customers, understand their preferences, and provide tailored recommendations will be key to enhancing their shopping experience.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable information about products and services to help customers make informed purchasing decisions.
- Operate the Point of Sale (POS) system efficiently for processing transactions, returns, and exchanges.
- Maintain an organized and visually appealing sales floor by restocking shelves and ensuring products are displayed correctly.
- Assist in inventory management by tracking stock levels and participating in regular inventory counts.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
- Uphold store policies and procedures regarding cash handling, security, and customer service.
Skills
- Bilingual skills are a plus for enhancing communication with diverse customers.
- Proven sales experience in a retail environment is highly desirable.
- Familiarity with retail math concepts to assist in inventory management and sales analysis.
- Proficient in operating cash registers and POS systems for efficient transaction processing.
- Strong phone etiquette for handling customer inquiries over the phone effectively.
- Basic math skills for accurate cash handling and transaction processing.
- Experience supervising or mentoring team members is beneficial for potential leadership opportunities.
- Ability to manage stock levels effectively, ensuring that products are available for customers at all times.
Join us as a Retail Sales Associate where your contributions will directly impact customer satisfaction and store success!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Salary : $16 - $19