What are the responsibilities and job description for the Customer Service Agent (CSA) — Sightseeing Tours (Outdoor Position) position at TopView Sightseeing?
Pay: $17.00 per hour
Job description:
Join the Front Line of NYC Tourism
TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City.
This is an outdoor, field-based position located at high-traffic tourist attractions and sightseeing stops. We are seeking energetic, customer-focused professionals who enjoy working in dynamic city environments.
Schedules may vary based on tourism demand, weather, and operational needs. Weekend and Night availability, and flexibility are required.
Compensation
- $17.00 per hour base pay $0.50 per ticket printed and/or sold Strong earning potential in high-volume locations
Key Responsibilities
- Wear full company uniform and maintain professional appearance
- Ability to carry promotional signage and materials throughout the shift
- Operate company-issued POS machine
- Process cash and credit card transactions
- Handle and reconcile daily cash
- Explain tour packages, pricing and hours of operation
- Ensure customers understand their purchases
- Print tickets for referrals
- Assist customers with app downloads and reservations
Job Types: Full-time, Part-time
Work Location: In person
Salary : $17