What are the responsibilities and job description for the ServiceNow ITOM Architect position at TOPSYSIT?
Job Details
Job Title: ServiceNow ITOM Architect
Location: Erlanger, KY (Onsite)
Duration: Long Term Contract
Mandatory Skills : ServiceNow ITOM, ServiceNow ITSM,ITBM,CMDB,APM/SPM, Discovery
Relevant certifications, such as ServiceNow Certified Implementation Specialist, ServiceNow Certified System Administrator, or other related certifications, are highly desirable.
Experience
- Minimum of 12-16 years of experience in ServiceNow development, system architecture, or a related technical role
- Proven track record of successfully designing and implementing complex ServiceNow solutions.
- Experience with both on-premise and cloud-based architectures.
- Extensive Experience on ServiceNow CMDB & Discovery Modules
- Good knowledge of CMDB data model
- Working experience in Discovery (OnPrem & Cloud based)
- Well versed with ServiceNow scripting, creation of custom patterns & tag-based Discovery
- Experience in resolving Discovery issues & coordinating with various infra teams
- Working experience in Service Maps
- Experience in creating pattern based & tag-based service maps
- Experience in writing custom patterns
- Hands-on experience with Event Management module
- Knowledge of various monitoring looks viz., SCOM, Nagios, SolarWinds, Azure monitor etc.
- Experience with practical designing and implementation knowledge on ITBM
The ideal candidate will have a deep knowledge of a Timesheet Portal Management on the workbench in ServiceNow, Designing and implementation of Project and Demands screen
Skills
Mandatory Skills : ServiceNow ITOM
ServiceNow ITSM
ITBM
CMDB
APM/SPM
Discovery