Technical Business Analyst

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

We are looking for a Technical Business Analyst to innovate and grow with us in Portsmouth, NH/Hybrid or remotely in the U.S. Candidates must currently reside in the U.S. to be considered.

The Technical Business Analyst - Partner Onboarding and Operations Team will serve as an individual contributor for Bottomline in the area of partner data, integration, and process. This role will be part of a growing team and will be responsible for tasks related to implementing partners into the Bottomline ecosystem, including ensuring that partners and internal teams understand data and process design for each specific use case.

How you'll contribute:

• Develop and maintain an in-depth knowledge of Bottomline applications, processes, databases and data structures.
• Understand the ins and outs of the partner implementation process.
• Facilitate consultative process design conversations and document results.
• Design repeatable processes for internal teams to follow related to partner and partner payer implementations.
• Provide post-launch support to new partners and internal teams in technical and operational areas related to data exchange, funding operations, and partner's client implementations.
• Share feedback on areas of process and data opportunity and best practice.
• In the absence of a Project Manager, plan and track project milestones during all change/project phases.
• Other duties as assigned.
• Occasional travel may be required.
  
  

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 3-5 years of experience writing technical or operational requirements for file-based and API Integrations for software products; experience managing APIs as a product is preferred.
• Superior Communication, Organizational and Interpersonal Skills.
• Analytical aptitude.
• Familiarity with software implementation process and lifecycle.
  
  

Preferred Skills:

• Background in banking, finance, or business to business payments industries and processes as a technical implementor, analyst, quality assurance tester, or consultant.
• 2-3 years of experience supporting Technical API products including designing, programming, configuring, testing, or supporting APIs.
• Project Management experience.
  
  

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.