What are the responsibilities and job description for the Inside Sales Representative position at Topline Heating & Air?
At TopLine Heating & Air, we’re looking for a talented, enthusiastic, confident, high-achieving Sales Representative who can offer the highest level of customer service. Come be a part of our 5 star family oriented atmosphere!
Job Title: Inside Sales Representative
Location: Lancaster, PA Office (On-site)
Schedule: Monday through Friday, 11 AM - 7 PM (hours may become flexible after the initial training period)
Compensation: $15/hour plus commission-based (2% commission per sale) with additional bonus opportunities. We also offer company-sponsored medical, dental, and vision insurance as well as a 401k Retirement Plan with company match.
Job Description:
We are seeking a motivated and results-driven Inside Sales Representative to join our team in Lancaster, PA. This is an in-office salary plus commission role with tremendous earning potential. You will be responsible for closing deals with pre-qualified leads and guiding clients through the sales process to completion.
Responsibilities:
Contact and follow up with a database of 1,000 leads who have not yet completed their purchases.
Close sales over the phone by addressing customer concerns, explaining services, and creating trust.
Facilitate the completion of deals, including:
E-signing estimates with clients.
Coordinating financing arrangements.
Uploading job details and ensuring accurate data entry.
Booking installations and scheduling services.
Maximize opportunities as new leads become available every 6–8 weeks.
What We Offer:
Access to a steady flow of pre-qualified leads, ensuring high earning potential.
Competitive commission structure with bonus opportunities to reward your performance.
A supportive and professional work environment that fosters growth and success.
Qualifications:
Previous sales experience, preferably in inside sales or phone-based roles.
Exceptional communication and persuasion skills.
Self-motivated, driven, and eager to exceed targets.
Strong organizational skills to manage follow-ups and detailed data entry.
Familiarity with e-signing tools, financing processes, and Service Titan software is a plus.
We are an equal opportunity employer.
Salary : $15