What are the responsibilities and job description for the Airbnb Vacation Rental QC position at TopHost?
QC Full job description
Join our team in caring for a premier portfolio of vacation rentals throughout Southern Maine.
We’re seeking a dependable, detail-focused individual to join us as a part-time to full-time Vacation Rental Inspector.
In this role, you’ll conduct thorough inspections of each property, carefully reviewing all interior and exterior areas to ensure everything meets our high standards. You’ll fix minor cleaning issues, coordinate with our maintenance team, and complete light preventative maintenance to keep homes in top condition and ready for guests.
As a key on-the-ground team member, you’ll also assist in managing supply restocking, preparing homes for arrivals, and maintain clear, consistent communication with our operations team.
This position has the potential for growth into a full-time role.
If you take pride in being part of a hard working team and are someone others can rely on, we’d love to connect with you.
RESPONSIBILITIES:
In this role, you’ll focus on detailed inspections, maintenance reporting, and property readiness.
- Conduct thorough property inspections to ensure homes meet TopHost quality standards before guest check-in (check list provided). Assessing the condition of floors, furniture, fixtures, and amenities while identifying areas needing cleaning or repair is a crucial part of the job.
- Verify that cleaning procedures have been properly executed by the housekeeping team, including floor care, vacuuming, sanitation, and use of cleaning equipment.
- Document and report maintenance issues, damages, and inventory needs, coordinating with the Operations Manager and vendors promptly for resolution.
- Perform light maintenance tasks, such as changing light bulbs, staging furniture, and tidying outdoor areas.
- Monitor and replenish inventory of approved household items, ensuring each property is fully stocked.
- Prepare welcome gifts and oversee property readiness for incoming guests.
- Maintain organized and well-stocked supply rooms, ensuring efficiency for daily operations (check list provided).
- Assist with launching new properties, ensuring they meet brand standards before going live.
QUALIFICATIONS:
- Excellent customer service skills with a friendly attitude towards guests and team members.
- Weekend and holiday availability required
- Personal, reliable transportation, valid Driver's License, and proof of vehicle insurance, ability to obtain and proof of general liability insurance.
- Availability to work outside of regular business hours for emergency guest assistance, especially in the summer months
- Experience in hospitality is helpful (not required) for success in this role.
- Availability to travel to multiple rental properties within the local area of Greater Portland
- Occasionally lift or move up to 50 pounds
- Comfortable using mobile apps and basic property management software
Pay: From $25.00 per hour
Work Location: In person
Pay: From $25.00 per hour
Expected hours: 10.0 – 25.0 per week
Benefits:
- Flexible schedule
Work Location: On the road
Salary : $25