What are the responsibilities and job description for the Sr Mgr, Integrations position at Topgolf?
Overview The Senior Manager of Enterprise Integrations is responsible for leading the strategy, design, development, and operation of the organization's enterprise integration platform. With MuleSoft as the primary integration tool, this role enables seamless connectivity across point of sale, gaming platform, loyalty, digital platforms, and core enterprise systems. The role partners closely with business leaders, application owners, architects, and engineering teams to deliver reliable, scalable, and secure integrations that support player and playmaker experiences.
Key Responsibilities
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Key Responsibilities
- Define and execute the enterprise integration strategy and roadmap, aligned with business goals across our venue and corporate systems.
- Lead, mentor, and manage a team of integration engineers and technical leads using the MuleSoft platform.
- Oversee the design and delivery of APIs and integrations supporting all our primary systems.
- Champion API led connectivity and reusable integration assets to accelerate delivery and reduce redundancy.
- Establish and enforce integration standards, patterns, best practices, and governance, including API lifecycle management, versioning, security, and documentation.
- Partner with enterprise architecture, security, digital, and infrastructure teams to ensure integrations meet performance, scalability, reliability, and compliance requirements.
- Support both real time and event driven use cases, including high traffic, real-time integrations, and batch processing solutions.
- Manage MuleSoft platform operations, licensing, vendor relationships, and cost optimization.
- Ensure operational excellence through monitoring, alerting, incident management, and SLA adherence.
- Collaborate with product, application, and business stakeholders to intake demand, prioritize work, and deliver integrations on schedule.
- Stay current on MuleSoft capabilities and integration trends, recommending enhancements and continuous improvements.
- 8 years of experience in enterprise integration, middleware, or API management in a complex environment.
- 3 years of people management experience leading technical teams.
- Strong hands-on experience with the MuleSoft platform, including CloudHub, Runtime Manager, API Manager, Exchange, and DataWeave.
- Deep understanding of API-led architecture, RESTful services, common integration patterns, and K8s.
- Experience integrating SaaS, cloud, and onpremise systems such as Toast, Salesforce, SAP, Workday, and AWS services (Elasticache, EKS, SNS/SQS, Route53, data warehouses).
- Proven ability to translate business needs into scalable, resilient technical solutions.
- Excellent communication skills with the ability to partner effectively with both technical and non technical stakeholders. Preferred Qualifications
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
- MuleSoft certifications (Developer, Architect, or Platform Architect).
- Experience with event driven architectures and messaging platforms (e.g., Kafka, JMS).
- Familiarity with CI/CD pipelines, DevOps practices, and infrastructure as code.
- Experience in regulated or large scale enterprise environments.
- Exposure to cloud platforms such as AWS, Azure, or GCP.
- Strategic thinker with a strong execution mindset.
- Ability to coach, develop, and inspire high performing technical teams.
- Strong problem solving and decision making skills.
- Collaborative leader who builds trust across organizations.
- A stable, scalable, and well governed integration platform that performs reliably during peak event and restaurant traffic.
- High adoption of reusable APIs enabling faster delivery of new player and operational experiences.
- Reduced integration incidents and improved system reliability.
- A high performing, engaged integration team with clear career growth and strong technical standards.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.