What are the responsibilities and job description for the Shift Lead position at Topgolf?
Job Description
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! ⛳🍔🎉
At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a popular, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!
What We’re Seeking
Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for!
What’s In It for You?
Let’s be real—this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role:
Benefits
Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! ⛳🍔🎉
At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a popular, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!
What We’re Seeking
Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for!
What’s In It for You?
- Cha-ching: The pay range for this role is $17.00–$20.00 per hour, based on experience, skills, and applicable geographical premiums.
- Benefits: Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform – and that’s just for starters for those who qualify.
- Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
- Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group!
- Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
- Lots of Fun: We promise a playful environment where you can make new friends—what else would you expect from a company that’s all about FUN?
- A Positive Attitude – Because being a grump is no fun!
- One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style.
- Player Focus: You obsess over making our Players’ experience the absolute best it can be.
- Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
- Previous Experience in leadership or supervisory role
- Role and Interaction with Players: Support your team in delivering memorable Player experiences by resolving concerns quickly and ensuring service runs smoothly. Be a visible leader who sets the tone for energy, connection, and fun in every Player interaction.
- Key Aspect of the Role: Provide day-to-day leadership by guiding Playmakers toward achieving performance targets. Monitor team execution, coach in real time, and handle operational tasks to keep the venue running efficiently.
- Contribution to Topgolf and Other Playmakers: Foster a culture of teamwork, collaboration, and accountability. Invest in Playmakers’ growth through feedback, motivation, and development opportunities, helping them bring their best to Players and each other.
- Commitment to Safety and Sanitation: Ensure all Playmakers follow safety procedures, sanitation standards, and company policies to maintain a safe and efficient environment for both Players and Playmakers.
- Commitment to Topgolf's Core Values: Lead with Fun, One Team, Excellence, Courage, and Caring—creating a culture where Playmakers feel supported and Players receive an elevated, unforgettable experience.
Let’s be real—this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role:
- Lift and Move Things: You’ll be handling items up to 50 lb., so being comfortable with lifting, bending, stooping and carrying things is key.
- On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
- Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
- Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment
Benefits
Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Salary : $17 - $20