Information Technology Technician

TopFlight MSP has been a trusted cybersecurity partner for over 12 years, delivering advanced technology solutions with a commitment to exceptional service. We emphasize building strong client relationships while maintaining the highest standards of digital security. Our team ensures a secure digital future for businesses by staying at the forefront of innovations in cybersecurity. At TopFlight MSP, we foster a collaborative environment to drive excellence and protect what matters most to our clients.

This is a full-time, on-site role for an Information Technology Technician located in Bakersfield, CA. The Information Technology Technician will handle day-to-day troubleshooting, provide technical support to clients and team members, implement IT solutions, and ensure the functionality of IT systems. Additionally, the role includes customer service responsibilities and delivering training to effectively address clients’ needs and improve their technical literacy.

• Strong skills in Troubleshooting and Information Technology to diagnose and resolve technical issues.
• Proficiency in providing Technical Support and engaging in hands-on problem resolution.
• Excellent Customer Service abilities to effectively interact with clients and address their needs.
• Experience in delivering Training to improve user comfort with IT systems and tools.
• Strong communication and interpersonal skills to collaborate effectively with diverse teams and clients.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Relevant professional certifications (e.g., CompTIA A , Network ) are a plus.
• Associate’s or Bachelor’s degree in Information Technology or a related field is preferred.