What are the responsibilities and job description for the Service Technician- Temp position at Topcon Positioning Systems, Inc.?
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities go to www.topconcareers.com. Job Purpose: This role is centered on providing expert troubleshooting, repair, and calibration of Topcon products. Responsibilities include maintaining accurate service records, offering technical support to the Topcon dealer network, and participating in engineering evaluations and failure analysis. The position also involves developing test fixtures, procedures, work instructions, and service manuals. Additionally, it focuses on generating reports, analyzing data for continuous improvement, and conducting repair training for the dealer network and junior technicians in both virtual and classroom settings Core Job Duties Troubleshoot, repair, and calibrate all Topcon products, ensuring optimal performance. Maintain accurate service records and enter relevant information into the service database. Provide technical repair support via phone or email to assist the Topcon dealer network. Assist in engineering evaluations, failure analysis, and generate reports with recommendations for improvement. Develop test fixtures, troubleshooting stations, procedures, work instructions, and service manuals. Conduct repair training for the Topcon dealer network and junior technicians, both virtually and in classroom environments. Minimum Requirements for job: Education and Experience: • Minimum 3 years of experience in electronics or optical instrument repair within a manufacturing or service environment •AA in electronics or related technology, or equivalent military training. Bachelor’s preferred •Familiar with test equipment, such as but not limited to multi-meters and oscilloscopes to diagnose and adjust optical, mechanical, and electronic instruments • Experience using a collimator for the alignment and calibration of optical instruments is highly desirable. Knowledge, Skills, and Attributes: • Excellent verbal and written communication skills • Strong analytical and problem-solving abilities • High attention to detail and precision in service work • Working knowledge of laser and surveying instruments is preferred We are Topcon. We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services. We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow. Learn more here.
