Contract Program Manager

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life.

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

Learn more about working with us at topconcareers.com

Topcon Healthcare Inc. (THI) is a leading digital health company committed to revolutionizing healthcare through cutting-edge technologies. We are dedicated to challenging the status quo in healthcare and driving innovation to improve patient outcomes. IDHea (Institute of Digital Health) is looking to advance clinical research by leveraging data-sharing partnerships and real-world data to advance screening and diagnose programs for eyecare and other systemic diseases (Oculomics).

THI is seeking a passionate and mission-driven Contract Program Manager. This role is responsible for overseeing the end-to-end management of the IDHea data access request funnel, serving as the main point of contact for data users and the independent review committee, and ensuring the smooth execution of IDHea program objectives. This role requires strong organizational, communication, and leadership skills to effectively coordinate internal and external stakeholders, uphold data governance standards, and drive program visibility.

This is a contract role at 20 hours per week.

Key Responsibilities

• Manage the IDHea data access request process from initial submission through contract approval and project completion, ensuring efficiency and compliance with established protocols.
• Act as the primary contact for data users and the independent review committee, addressing inquiries and facilitating clear communication.
• Organize and lead quarterly committee meetings, reviewing and refining data governance procedures to maintain best practices.
• Collaborate with internal teams including finance, cloud operations, clinical science, and data scientists to enhance processes and deliver optimal customer support.
• Provide regular reporting and updates to internal stakeholders on program performance, progress toward objectives, and key metrics.
• Engage with customers to identify emerging data needs and industry trends, proactively shaping program offerings and strategies.
• Lead promotional activities and represent IDHea at conferences and industry events to expand program reach and impact.
• Oversee the content creation, management and development of the IDHea web portal, ensuring information is accurate, current, and user-friendly.
  
  
  

Qualifications

• Bachelor’s degree in a relevant field (e.g., Data Science, Science, Business Administration, or related discipline); Master’s preferred.
• Proven experience with at least 6 years of experience in program or project management, preferably in a data-driven or healthcare environment. Deep understanding of healthcare data and imaging modalities (preferred)
• Experience with web portal management and promotional activities is an asset.
• Strong interpersonal and communication skills, with the ability to work cross-functionally and manage multiple stakeholders.
• Demonstrated understanding of data governance, compliance, and process improvement methodologies.
• Proficiency with leading project management methodologies and tools.