What are the responsibilities and job description for the Customer Service Representative position at Top-Tier Executives?
Top Tier Executives is an innovative Consulting firm, focused on delivering the best results for our clients. We have been able to come up with a way to deliver personalized and humanized marketing strategies and customer service to stand out from the crowd. Our approach allows a more hands-on day to day for our team, which ensures each member contributes to the overall growth of our projects.
We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way.
We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs.
What We’re Looking For
We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way.
We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs.
What We’re Looking For
- Willingness to learn
- Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred
- College level degree in Business, Marketing, Psychology preferred
- Problem solving ability
- Excitement to grow into different roles
- Excellent communication skills
- Paid Training
- Sign-On Bonus
- Management Training Program
- 401(k) match
- Public Speaking
- Administrative
- Human Resources
- Finance / P&L