What are the responsibilities and job description for the Front of House Manager position at Top Shooters?
Front of House Manager
Full-Time | $45,000 - $53,000 Bonuses
About Us
Top Shooters is a high-energy, fast-paced restaurant and bar known for exceptional service, strong teamwork, and a welcoming atmosphere. We are seeking an experienced and confident Front of House Manager to join our leadership team and help oversee front-of-house operations.
This role is one of two Front of House Managers, working collaboratively to lead service staff, maintain operational standards, and deliver outstanding guest experiences.
Position Overview
The Front of House Manager is responsible for overseeing all front-of-house operations during assigned shifts. This is a hands-on leadership role with direct responsibility for staff performance, service execution, and guest satisfaction. The position works closely with ownership, the General Manager, and the management team to ensure smooth daily operations.
Responsibilities
Shift Leadership and Operations
- Lead assigned shifts, including opening and closing responsibilities
- Conduct pre-shift walk-throughs and complete safety and operational checklists
- Count cash drawers and maintain accurate cash and tip logs
- Ensure proper staffing levels and assist with scheduling coverage needs
Team Leadership and Accountability
- Train, coach, and supervise bartenders and barbacks
- Enforce policies, procedures, and service standards outlined in the employee handbook
- Address performance, attendance, and policy concerns promptly and professionally
- Serve as the manager on duty during assigned shifts
Guest Experience
- Maintain high service standards and ensure a positive guest experience
- Address and resolve guest concerns or complaints professionally and efficiently
- Ensure staff are informed of promotions and consistently communicate them to guests
Operations and Compliance
- Coordinate with the back-of-house team to ensure smooth and efficient service flow
- Maintain cleanliness, organization, and readiness of all front-of-house areas
- Manage front-of-house supply inventory and place orders as needed
- Ensure compliance with health, safety, and company standards
- Identify and correct safety or operational issues in real time
Reporting and Communication
- Utilize available data and feedback to evaluate employee performance and operational efficiency
- Attend weekly management meetings and regular supervision check-ins
Qualifications
- Previous management or supervisory experience in a restaurant, bar, or hospitality environment
- Strong leadership, communication, and organizational skills
- Ability to thrive in a fast-paced, high-volume setting
- Confident decision-maker with a guest-first mindset
- Commitment to professionalism and accountability
Why Join Top Shooters
- Competitive hourly pay with performance-based bonuses
- True leadership role with decision-making authority
- Supportive ownership and collaborative management team
- Clear expectations and opportunities for growth
Compensation and Benefits
- Pay: $45,000 - $53,000, based on experience
- Bonuses: Performance-based
- Benefits include health, dental, and vision insurance, and paid time off
- Paid Time Off (PTO)
Position Details
Title: Front of House Manager
Status: Full-Time
Salary : $45,000 - $53,000