What are the responsibilities and job description for the Production Support Engineer - Fully Remote position at Top Retail company?
- Support experience is must
- Triages production incidents and work towards resolution
- Assist in Production deployments using manual or automated tools
- Identify the impacts for applications for Infrastructure changes, prepare & execute mitigation plans.
- Perform validation & verification of Java applications / services after any changes
- Take part in incident review discussion with Business stakeholders
- Take part in discussions with Development & Operations teams on system improvement and stability of the components
- Identify system performance bottlenecks and Recommend solutions
- Take part in discussion with Offshore teams for coordination
- Take part in Knowledge Sharing sessions from Development teams.
Required Skills:
At least 6 years’ experience in supporting Java applications / services hosted in Cloud environments. Proficient in Java / J2EE/Oracle technologies and related frameworks, Database - Oracle, MySQL
Desired Skills in:
Java 8 , Springboot, JPA , Microservices architecture, React JS, Kubernetes, Hibernate, Kafka for Integrations, Grafana, Github, JIRA
Preferred domain of experiene : Mechandising and/or Supply Chain
Qualifications:
Associate or Bachelors degree in Science or Information Technology
Experience:
- REST: 3 years (Preferred)
- Java: 5 years (Preferred)
- Oracle Database, SQL, PLSQL: 5 years (preferred)
Communication skills: Excellent Written and Verbal skills required
Work hours : Pacific 11 am to 7 pm
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Pay: $85,000.00 - $160,000.00 per year
Education:
- Associate (Preferred)
Experience:
- Software development and Support: 6 years (Required)
- Technical Production Support: 4 years (Required)
Language:
- English very well (Required)
Work Location: Hybrid remote in San Francisco, CA 94171
Salary : $85,000 - $160,000