What are the responsibilities and job description for the Client Success & Sales Manager position at Top Rated Cleaning & Maintenance?
About TRC
TRC & Maintenance provides full facility services for commercial and industrial accounts.
Our values spell our name: Timeliness, Ratings, Communication, and Moral integrity. And our work goes beyond clean buildings. TRC's mission is to help children who are victims of human trafficking, abuse, and neglect. Every client we serve well brings us closer to that goal.
About The Role
This is a hybrid account management and sales position, and one of the most important roles on our team. You'll own relationships with our commercial clients, keep them happy, find ways to grow each account, and bring in new business.
We're at a stage where the right person can make a real impact. You won't be one of dozens of reps competing for a territory. You'll help build our client portfolio and the systems behind it, with a clear path to grow into an executive leadership role.
What You'll Do
- Build strong, long-term relationships with property managers and facility decision-makers
- Protect recurring revenue through regular check-ins, quality reviews, and fast problem-solving
- Identify opportunities to expand existing accounts with additional services like carpet cleaning, window cleaning, landscaping, roofing, and maintenance
- Generate new business through outreach, networking, referrals, and industry events
- Walk buildings, perform inspections, understand client needs, and work with our team to prepare proposals
- Manage your pipeline and accounts in the CRM
- Work closely with operations to make sure every client gets a Top Rated experience
What we're looking for
- 2 years in B2B Sales or Account Management; facility services, janitorial, or property management experience is a big plus
- A track record of building and keeping client relationships
- Confidence with both new-business outreach and account growth
- Organized, dependable, and responsive, since communication is one of our core values
- Comfortable using a CRM
- Valid driver's license and reliable transportation to visit client sites across Utah
Compensation
This role is built around helping you build your own book of business, and your income grows as your book grows.
- Base salary Commission = $100,000 - $130,000 year 1 with a significant scale each year
- Commission on every account you sign
- Monthly residual income on accounts you sign and manage
- Commission on additional services sold to your clients
- Uncapped earning potential that increases as your book grows
- Benefits: PTO, phone reimbursement, gas reimbursement, etc.
Why TRC
- Real ownership of your client relationships
- Recurring residual income that compounds as you build your book
- A growing company with room to move into leadership
- Work that supports a mission bigger than business
- If you're ready to build something and get rewarded for it, we'd love to hear from you.
Salary : $100,000 - $130,000