Salesforce Administrator

Employment Type: Full-time

Available Positions: 1

Location: On-Site

Application Deadline: May 21, 2026

Summary

The Salesforce Administrator will support users, improve system functionality, maintain data integrity, and implement business solutions to enhance productivity and customer relationship management.

Key Activities

• Process & Automation Leadership: Lead the design, documentation, and maintenance of complex Salesforce Flows. Transition legacy processes into modern, efficient automation.
• Logical Troubleshooting: Act as the primary lead for help desk ticket triage. Use a systematic process of elimination to diagnose root causes and coordinate solutions with internal teams and outside consultants.
• Agile Problem Solving: Management of incoming requests, delivering immediate tactical resolutions for end-users while ensuring all changes adhere to platform best practices and long-term goals.
• Cross-Functional Collaboration: Partner with Sales, Business Operations, Customer Service, Marketing, Finance, Warehouse, and Technical departments to map out and achieve effective, accessible processes.
• Strategic Planning: Balance point-of-need support with long-term project work and system modernizations. Maintain a roadmap for future platform enhancements and technical debt reduction.
• System Governance: Manage essential admin functions including user accounts, permission sets, groups, licensing, and package management.
• Data & Auditing: Complete regular internal system audits, prepare for seasonal upgrades, and maintain high data integrity through SOQL/SQL querying and reporting.
• Liaison & Training: Act as the bridge between end-users, vendors, and the IT Department. Assist in training new users to strengthen the organization’s overall Salesforce skill set.
• All other responsibilities and duties as assigned.

Preferred Skills

• Platform Knowledge: Experience with Salesforce packages such as CPQ or Revenue Cloud, Field Service, and/or ERP packages is strongly preferred.
• ERP Familiarity: Prior experience assisting with the implementation of at least one ERP system is a plus.
• Data Skills: Experience with SOQL and/or SQL for querying and manipulating larger data volumes.

Educations & Experience

• Bachelor’s degree in Information Technology or a related field preferred. Salesforce Certification(s) are a significant plus.
• Technical Savvy: Minimum 2–4 years of Salesforce Administrator experience. Strong proficiency in Lightning Flow is a must.
• Logical Reasoning: Exceptional ability to troubleshoot through deductive reasoning, process of elimination and systematic testing.

Are you looking for your next opportunity? We can help.

Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50 years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.

TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.

Accommodation for applicants with disabilities is available upon request.

Are you looking to hire? Get started here:

https://www.topqualityrecruitment.com/fill-a-position/

See hiring advice: https://www.topqualityrecruitment.com/blog/

See all available opportunities: https://www.topqualityrecruitment.com/jobs/

We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.

Job ID: 8271